Gould Harrison Reviews 100

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We recently bought a house in Wye through Gould and Harrison and we were very impressed with the cheerful and professional help that they provided.

Rated 5 out of 5 stars

An excellent service from the first phone call to completion. Nigel, Andy, Jo and Lee provided fantastic support and advice throughout a very stressful period in our lives. They were never too busy to... See more

Rated 5 out of 5 stars

My name is Sally Bale and I have known Tony for a number of years through a different agency. Extremely professional and went that extra mile. What an absolute gent. He has really helped me understan... See more

Rated 5 out of 5 stars

We couldn’t recommend Gould Harrison more highly! Communication has been second to none and every step of our move has been stress free and well explained. We are delighted that we chose to use Gould... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Over 100 years of collective experience in the Ashford property market.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!!!! :-)

Lee and the guys at Gould and Harrison were brilliant from the start. They sold our house within a couple of weeks at above asking. Friendly, approachable and experienced ... perfect combo :-)

Thoroughly recommend to anyone.

May 11, 2018
Unprompted review
Rated 5 out of 5 stars

Superb estate agents.

We have purchased a house through Gould Harrison and the team have been superb throughout. Jo, Lee and Cherie have always been at the end of the phone to help and support and they offer a great professional and friendly service. Would not hesitate to recommend. People of Ashford....if you are selling your house.... these are the agents to use!

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Great service from Gould Harrison

I have recently sold a property through Gould Harrison and have nothing but high praise for the selling process from initial valuation to final sale. Lee Blackman was efficient, informative and friendly throughout complimented by his friendly office colleagues. To you all thank you. I would certainly have no reservations in recommending Gould Harrison.

February 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great Estate Agents

Great Estate Agents, This time they dealt witht he sale of my property. very pleased with all aspects of service for sale of property. The staff are all friendly and helpful. The issues which cropped up along the way were dealt with efficiently to speed up the process and keep the sale on track. I have no hesitation in recommending them.

January 24, 2018
Unprompted review
Rated 5 out of 5 stars

I have used Gould Harrison many times …

I have used Gould Harrison many times over the years and their standards never drop. They always provide a professional and honest service which is paramount for my business. Having recently sold and purchased through them I can not recommend their services high enough.

Thank you to the whole team for your continued polished and dedicated approach in what can be an extremely difficult market place.

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Purchasing house

Good communication skills which most other agencies lack!!!
Kept well posted through out the process.
Would certainly go with these guys , if needed in future

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Excellent job in valuing the property, finding suitable buyers and ensuring that the sale went through smoothly.

September 1, 2016
Unprompted review
Rated 5 out of 5 stars

Service above and beyond

Gould Harrison and in particular Lee Blackman acted on behalf of our purchasers but went beyond the call of duty by taking management control of the whole chain. They patiently, professionally and diligently communicated and liased with all parties to not only resolve issues but try and preemptively head off any problems. A better service you could not hope for. Thoroughly recommended.

July 29, 2016
Unprompted review
Rated 5 out of 5 stars

You have to use this estate agent if you are selling your property

I cannot recommend Gould Harrison highly enough. Nigel came out and valued the property, such a kind sincere gentleman who knows the industry extremely well. Nigel knows his market and talked us through the whole selling process. We knew this was the estate agency for us.

We received regular updates, calls and emails.

This is no ordinary estate agents, this is the elite. In my opinion heads above any other in the area. Their fees are in line with the other agents, but that is where the comparison stops.

Highly effective in selling our property, attention to detail and always on hand to answer any queries.

Special mention must also go to Lee and to Jo.

Thank you all for a very easy selling process!

July 9, 2016
Unprompted review
Rated 5 out of 5 stars

Thank you GH

Having just purchased and sold our houses with GH we had placed our feedback on the site but for some reason it did not appear in the sites feedback which worries me that our views are not taken seriously and this whole process is a total waste of time. Why have a site that selects people's feedback to suit the website.
I will use GH again becasuse they were brilliant and made the whole process so easy.
The agent who dealt with our purchase and sale was Lee and he was excellent from the start.
Keeping us informed throughout and always very approachable.

We are now well on the way to updating the property and it will look amazing when done.
What a family home Thank you.

July 3, 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service; I speak as an ex-estate agent

As a former estate agent I can tell the difference between good and bad; as I started my own first time buying experience I was dreading the prospect. What I wasn't expecting was to find an exceptional estate agency here in Ashford - Gould Harrison rightly deserves to be described that way.
From my very first contact, Lee Blackman treated me with the attentive, considerate care that most agents reserve for their sellers only. He really listened to what I had to say in person; read and replied to all my emails very quickly, showing clear understanding and setting my mind completely at rest during what would otherwise have been a difficult and tense time.
I was particularly impressed by the fact that he wasn't afraid to enlist the support of the firm's senior partners to confirm the seller's support, chase slow solicitors and refer me to other experts.
Overall, my dealings with the staff at Gould Harrison has not only given me the home I have always wanted, but has also restored my faith in human nature. They have demonstrated that it is possible to act with the highest professional integrity in a competitive environment; their core product is not property, but trust itself.

June 29, 2016
Unprompted review
Gould Harrison logo

Reply from Gould Harrison

Jerry, thanks ever so much for your kind comments, it was a genuine pleasure to help you and your family find your new home. I am most grateful too for your persistence in publishing this review, we all know how important they feature in peoples decision making processes.

Rated 5 out of 5 stars

Sale of Property in Ashford

Lee was an essential part of the sale and without his assistance I would not have got the price I did. He not only got me the best price but was invaluable in driving the sale process forward, by chasing and communicating with the buyers, the solicitors and the management company, all of whom would have dragged their feet and put the sale to the bottom of the pile otherwise.

Lee is a very knowledgeable and professional EA and I found his honest and direct approach very refreshing and in stark contrast to the shocking service I have encountered elsewhere in the industry.

Thoroughly recommended

June 10, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent.

Gould Harrison recently handled the sale of my property and I was most happy with their service and communication. They provided an accurate valuation and kept me informed throughout the process,I would be happy to recommend them to anyone looking to sell.

Mr K. Luke

June 1, 2016
Unprompted review
Rated 5 out of 5 stars

Great communication and service

I sold my Mum's bungalow through G&H and unfortunately my Mum passed away during the process so it ended up having to go through probate. Lee was on the case all the way through and kept me in the loop at all times with good communication. If it hadn't been for Lee and the G&H team the whole process would have taken a lot longer as they were chasing both sets of solicitors constantly. Great efficient team.
When the original buyer started to play games I got an honest view from Lee on what he believed the best route forward to be, on taking that advice the sale was more profitable.

May 31, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look