Holden Property Group Reviews 

217
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more

Company replied

Rated 5 out of 5 stars

My experience in a large one-bedroom flat in the Shepherd’s Bush area has been great. Truly made a home out of the apartment, furnished and continually supported and accommodated with any improvements... See more

Company replied

Rated 5 out of 5 stars

Best landlords/property managers we've ever had. It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available... See more

Company replied

Rated 5 out of 5 stars

A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whethe... See more

Company replied

Company details

  1. Real Estate Rental Agency

Written by the company

Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(217)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

A brilliant company to deal with, cant praise enough , efficient and friendly, Edd and Steph outstanding service always going above and beyond.

July 21, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Many thanks Tracey! Best wishes, Edd

Rated 5 out of 5 stars

FIVE STARS ALL AROUND!

After living in quite a few properties during my time in London, I can honestly say Holden Property Group is by far the best! Every one I’ve dealt with is very professional and shows they are keen to give the best service possible. The whole process has been fantastic - from pre reference paperwork all the way to maintenance requests and responding to other general queries. The team is very responsive and efficient with all processes.

Currently going into my third year contract with HPG and will happily go into 4th when the time comes.

Edd & Jo - Thanks for all your hard work! You always go above and beyond and that is very valued by myself and your other tenants!

July 21, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Hi Grace, Wow! Will it really be 4 years since you moved in?! Time flies, I remember the first viewing that you guys attended with me - just!! So pleased that you are pleased and as ever please let us know if there is anything else we can help with. Best wishes, Edd

Rated 5 out of 5 stars

Professional and helpful A+

Straight forward. Honest and a pleasure to deal with. After 12 years of renting in London I can honestly say these guys are there to help with anything, super responsive and professional.

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Hi Tony, Many thanks for your kind review and hope that you and your partner continue to enjoy your lovely home! Keep in touch and do let us know if there is anything else we can do to help. Best wishes, Edd

Rated 5 out of 5 stars

Edd and jo are great

Edd and jo are great
they always quick to respond to any issues that arise ,and deal with them professionally , and always a pleasure to deal with.
ian pittas

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Many thanks Ian for your kind review, always appreciated! Best wishes, Edd

Rated 5 out of 5 stars

Awesome service from the team members…

Awesome service from the team members that I spoke, especially Ed who went out of his way to deliver on every level

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Many thanks Dave for your kind review and really hope that you continue to enjoy your property, which is one of my favourites I have to say! Do keep in touch and let me know if there is anything else we can do for you. Best wishes, Edd

Rated 5 out of 5 stars

Holden Property Group have been…

Holden Property Group have been excellent in their service provision throughout my tenancy. They have been swift with dealing with the minor maintenance requests that have arisen, Chris their builder is a real asset to them. We have enjoyed their friendly, diligent and swift customer service so much that we have not only chosen to stay for another year, but also recommended several friends to their properties. Many thanks and keep it up! PS we loved the fact you sent us a case of wine when we renewed our agreement – a different league to other landlords!

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Dear Kimberley, Many thanks for your kind review and so glad that you are happy with the service. You are correct, Chris is a real asset :) An absolute super star! Really glad that you have chosen to stay with us again, and also your friends who you recommended 12 months ago have also decided to stay, so a real bonus for us. Thank you! Enjoy your wine and let us know if there is anything else we can do for you. Best wishes, Edd

Rated 5 out of 5 stars

Absolute superstars

Absolute superstars. So nice to deal with. Very efficient and friendly.

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Many thanks Marcus for your kind review! Best wishes, Edd

Rated 5 out of 5 stars

Professional

Professional, friendly and always happy to help - high recommend

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Dear Sarah, Many thanks for your kind review and so glad that you are happy with the service we provide :) Best wishes, Edd

Rated 5 out of 5 stars

Very efficient and always understanding…

Very efficient and always understanding and willing to help in anyway. Thankful to Edd and the team for being always being positive :-)

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Hi Mandisa, Many thanks for your kind review and so glad you are enjoying your property and our service! Keep in touch and let me know if there is anything else we can help with. Best wishes, Edd

Rated 5 out of 5 stars

Efficient

Efficient, considerate and honest. Thank you to Ed and the team!

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Dear Joe, Many thanks for your review and kind words! Very glad you are happy with the service. Best wishes, Edd

Rated 5 out of 5 stars

Great service from start to end

Great service from start to end - thoroughly recommended.

July 20, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Many thanks Adrian for your kind words! Do keep in touch and let me know if there is anything else I can help with. Best wishes, Edd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look