Holden Property Group Reviews 

217
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more

Company replied

Rated 5 out of 5 stars

My experience in a large one-bedroom flat in the Shepherd’s Bush area has been great. Truly made a home out of the apartment, furnished and continually supported and accommodated with any improvements... See more

Company replied

Rated 5 out of 5 stars

Best landlords/property managers we've ever had. It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available... See more

Company replied

Rated 5 out of 5 stars

A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whethe... See more

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Company details

  1. Real Estate Rental Agency

Written by the company

Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

My HPG experience

The team were very nice from the process of viewing to actually moving in.
The documentation process was easy and they were very patient with me whilst gathering all the necessary documents required. Prompt at responding to emails if I had any concerns.
They checked in even after moving. Lovely team to work with whilst trying to find a new home in London. I was passed on to Julia who was very good with me and the team in general are lovely.

December 4, 2018
Unprompted review
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Reply from Holden Property Group

Dear Chelsea

Thank you so much for the lovely review and so glad that you had a good experience! I hope you enjoy your lovely new home and please let us know if there is anything further we can do for you.

Best wishes
Edd

Rated 5 out of 5 stars

Recommended if you want reliability!

Would certainly recommend this team if you're looking for somewhere secure and reliable to rent. They are organized and communicate very well to their tenants. The building itself is great and any work that needs doing they usually communicated to you well in advance. I've previously rented in Sheffield and the company that ran my flat there were terrible. Very happy with these guys now.

November 19, 2018
Unprompted review
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Reply from Holden Property Group

Dear Paul - many thanks for your review, really kind! Delighted that you are enjoying the building and do keep in touch should you require anything else. Best wishes, Edd

Rated 5 out of 5 stars

Fantastic service for a first time renter, Julia Piper was amazing!

As a first time renter, I was looked after by Julia Piper and couldn't recommend her or Holden highly enough. Julia was in close contact with me from start to finish to keep me informed and reassured of the progress of my move. Post check-in Julia has remained in contact and has helped me to resolve any questions or queries I have had. The property itself is fantastic, well decorated and modern throughout. All in all I couldn't be happier and I would have given Holden and Julia in particular 10 stars if it was possible!

November 17, 2018
Unprompted review
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Reply from Holden Property Group

Dear Josh - Thank you so much for the kind review. Julia is a great member of the team and a real asset so we are delighted that she has been recognised specifically! Hope that you continue to enjoy your new home and please do not hesitate to get in touch should you need. Best wishes, Edd

Rated 5 out of 5 stars

HPG has been a breath of fresh air…

HPG has been a breath of fresh air compared to our last agents. They are quick with repairs and replying to emails. Before moving in, we had a number of requests and they were able to accommodate us.

An easy recommend for me.

November 12, 2018
Unprompted review
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Reply from Holden Property Group

Dear Matt, Thank you so much for your kind review and really glad you are happy. Do keep in touch and let me know if there is anything else we can do to help. Best wishes, Edd

Rated 5 out of 5 stars

We would highly recommend HPG

We would highly recommend HPG. We have been tenants of Holden Property Group for over 6 years. They are polite and friendly. The building is nicely decorated, well maintained and situated in a great location. The allocated parking is an added bonus.

November 9, 2018
Unprompted review
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Reply from Holden Property Group

Many thanks Shirani and really glad that you are staying with us for another term. Its great to have such a professional firm within the building and always such a pleasure to see you in the corridors. No doubt speak soon, Best wishes, Edd

Rated 5 out of 5 stars

Extremely recommended!

My wife and I are clients of HPG for about a year now. We are very happy with the customer service they are providing. Top of the class communications and extremely quick response.
I would recommend them every day, they deserve every single of their 5 stars.

November 8, 2018
Unprompted review
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Reply from Holden Property Group

Hi Dimitar, Many thanks for your kind review and so glad that you are happy with the service. Keep in touch and do let us know if there is anything else we can do for you. Best wishes, Edd

Rated 5 out of 5 stars

Amazing and friendly people

Amazing and friendly people. never had any problems, easy to get in contact with and will resolve any issues promptly. would completely recommend them to anyone looking for property!

November 7, 2018
Unprompted review
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Reply from Holden Property Group

Hi Megan, many thanks for the kind review! Do let us know if you make any recommendations, as we provide a generous reward for referrals! Hope you continue to enjoy your home and give us a call if there is anything further we can do for you. Best wishes, Edd

Rated 5 out of 5 stars

Me and my Boyfriend have just moved…

Me and my Boyfriend have just moved from our hometown. HPG have been extremely helpful in the process and made us feel right at home, the property is beautiful and professional.

November 4, 2018
Unprompted review
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Reply from Holden Property Group

Many thanks Sommer and I am so pleased that we made the transition from your home town as easy as possible for you. Do keep in touch and let us know if there is anything further we can do to help. Best wishes, Edd

Rated 5 out of 5 stars

Holden property group are serious…

Holden property group are serious people, doing properly things they should do. Im staying with Them for last 4 years and we needed some action from agency several times, they always react and never felt ignored.
One thing i didn't know before is Agency is They can understand alot more if situation does require, I mean when i couldnt pay all money because my wife was ill, i couldnt work for one month, they let me pay in parts.
They help me to go throught life problems, even if they didn't have to.
Thank You!.

November 4, 2018
Unprompted review
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Reply from Holden Property Group

Dear Lukasz and Kasia, Many thanks for your kind review. It has been a real pleasure having you and your family with us for so long and I really hope it will continue. Do let us know if there is anything further we can do to help. Best, Edd

Rated 5 out of 5 stars

Very satisfied commercial tenants

We've been commercial tenants of Holden Property Group for 4 years and we are very happy with their service. They are easy to deal with and helpful with resolving any problems that arise. The building we occupy is fitted out to a high standard and is clean and well maintained.

We have no complaints and would recommend HPG to any prospective commercial tenant.

November 2, 2018
Unprompted review
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Reply from Holden Property Group

Dear all at Newton's - many thanks for your kind review. It is a real pleasure having such an inventive firm in the building and your drinks are superb! No doubt see you soon.. best wishes, Edd

Rated 5 out of 5 stars

The well run Holden Property Group.

The guys who run the Holden Property Group have been nothing but friendly & helpful. The flats are clean, well maintained & safe. We are super happy to have rented from them & have had no problems that they have not rectified immediately. Can't recommend them highly enough.

November 2, 2018
Unprompted review
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Reply from Holden Property Group

Many thanks Richmond! It is a pleasure to you have you and your family with us and long may it continue! Of course, if you have any friends looking for a new home just let us know, we offer a generous reward for referrals! Best wishes, Edd

Rated 5 out of 5 stars

Having just renewed our contract for…

Having just renewed our contract for another year, I can honestly say that Holden Property Group have been nothing but professional, efficient and helpful throughout. It’s very reassuring to have familiar names to go to and Edd, Julia and Jo have all been exceptional. Nothing is too much trouble and they always keep you updated with everything. Their regular contractors are also a great reflection on the team. Keep up the good work!

November 1, 2018
Unprompted review
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Reply from Holden Property Group

Many thanks, Charlotte, for your kind words and very pleased that you are happy with your home and our service. We will of course endeavour to keep up the good work! Best wishes, Edd

Rated 4 out of 5 stars

Very efficient at dealing with any…

Very efficient at dealing with any issues. Our property co-ordinator is friendly, helpful and very responsive. Happy to recommend.

November 1, 2018
Unprompted review
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Reply from Holden Property Group

Hi Alice, Many thanks for your review and kind words! Do keep in touch and let us know if there is anything else we can help with. Best wishes, Edd

Rated 5 out of 5 stars

Excellent company

Excellent company, we are very happy that our choise is exactly this agency. Everyrhing is very easy and quicly with them . Everyone who works there is very polite and professional.

October 18, 2018
Unprompted review
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Reply from Holden Property Group

Many thanks for your kind words Neli - so glad you are happy. Do keep in touch and let us know if there is anything else you need. Best wishes, Edd

Rated 4 out of 5 stars

2nd lease

A London agent that you want.
I have no intention of ever renting through anyone else.

August 14, 2018
Unprompted review
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Reply from Holden Property Group

Hi David, many thanks for your kind words and for renewing your terms with us recently! Keep in touch and let us know if there is anything else that you need. Best wishes, Edd

Rated 5 out of 5 stars

Highly efficient and pleasant service

We have been renting a lovely, modern office from the Holden Property Group since July 2015. Over that period any requests we have made have been fulfilled promptly and efficiently. The office is extremely well maintained, including the car park and communal areas. I would recommend the Holden Property Group very highly.

July 26, 2018
Unprompted review
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Reply from Holden Property Group

Dear Rachel, Many thanks for your review and kind words. We are delighted that you are delighted and even more so that we have such a great design firm as one of our customers! Hope that you are enjoying your newly fitted loo and heating / cooling system... no doubt speak soon! Best wishes, Edd

Rated 5 out of 5 stars

Excellent

We have worked alongside this company for a long time now and we can honestly say they are a pleasure to work with.
Friendly, helpful and reliable staff.

July 24, 2018
Unprompted review
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Reply from Holden Property Group

Thanks Ash - you and the team at Thaw Out are top notch and really pleased to be working with you. Best wishes, Edd

Rated 4 out of 5 stars

Great agency

Great agency! Always available for anything that you can need! Quick response and actions! Recommended!!

July 24, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Hi Federico - Many thanks for your kind review - do pass our details on to your friends as we offer a generous reward for referral! Keep in touch and let us know if there is anything else we can do for you. Best wishes, Edd

Rated 5 out of 5 stars

Very good experience

In the past two years, since we've been living at a property managed by Holden Property Group, we've enjoyed a very good treatment, with queries answered to in a timely manner and problems solved rapidly.

July 21, 2018
Unprompted review
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Reply from Holden Property Group

Hi Adrian, many thanks for the kind words within your review. Great that you are happy and do keep in touch. Best wishes, Edd

Rated 5 out of 5 stars

5* all round

5* all round. Very helpful and friendly. Quick to get back to you if you ever contact them. Easy to get hold of.

July 21, 2018
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Dear Sophie, Many thanks for your kind review. Keep in touch and do let us know if there is anything else we can do for you. Best wishes, Edd

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