Sarah from Scunthorpe Northgate vehicle hire brilliant giving us a lift from Scunthorpe to Sheffield to collect a hired van! Thank you very much! Brilliant service
Company replied
Location
Switch locationUnit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL Scunthorpe, Lincolnshire, GB
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See what reviewers are saying
The staff at the Scunthorpe branch, especially Sarah, were very friendly, helpful, accommodating and kept me well informed with developments when our vehicle was in for repair . Refreshments were on h... See more
Company replied
The company I work for hired the van for my work. This van would not start this morning. The out of hours assistant on the breakdown phone line was extremely helpful and put me through to RAC.... See more
Company replied
Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and... See more
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Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL, Scunthorpe, Lincolnshire, United Kingdom
- 01724 844435
4.9
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you to Scunthorpe Northgate for…
Thank you to Scunthorpe Northgate for carrying out my service at quite short notice, I do quite a lot of miles and didn't realise how close I was to the service mileage. Was surprised at how quick the service took place, thank you to Josh at Scunthorpe for getting this sorted for us.
April 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your lovely feedback!
We’re really glad we could get you booked in at short notice and keep you on the road.
It’s great to hear the service was completed quickly and efficiently — we’ll make sure Josh and the team at Scunthorpe hear your kind words!
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your kind words!
We're delighted to hear that you found our service fast and friendly.
Providing a great experience for our customers is always our priority and its wonderful to see this reflected in your feedback.
Thank you for choosing Northgate.
Take Care,
Beth
Turned up with a fault code on vehicle
Turned up with a fault code on Van. The problem was explained by Sas to what the code was and fixed in no time. Very helpful and good service
January 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your feedback, Mick!
We're delighted to hear that Sas provided clear explanations and quick service to resolve the issue with your van.
Ensuring a smooth and helpful experience for our customers is always our priority and we appreciate your feedback.
Thank you for choosing Northgate.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your feedback, Josh!
We're thrilled to hear you received great service from our friendly team.
We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Very polite
Very polite, very helpful, and sorted my van issue nice and promptly
January 23, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your feedback!
We're glad to hear that our team was polite, helpful, and able to resolve your van issue quickly.
We’re always here to assist and look forward to helping you again in the future.
Take Care,
Beth
Northgate Scunthorpe
Excellent customer service. Fast service pleasant staff on the front desk.
January 23, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your kind words, Robert!
We're delighted to hear you had such a positive experience with our team.
Providing excellent customer service and a quick, friendly experience is what we strive for.
We look forward to seeing you again soon
Take Care,
Beth
Had a fantastic experience at the…
Had a fantastic experience at the Scunthorpe branch yesterday when collecting my vehicle. I was offered tea & coffee and didn’t have a long wait, I will definitely use this branch again.
January 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for sharing your fantastic experience with our Scunthorpe branch!
We’re so glad to hear you were well taken care of and didn’t have a long wait, with the added bonus of a warm drink that can always make a difference to your visit!
We look forward to welcoming you back in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Magnificent service
As usual an absolute pleasure to use Scunthorpe branch friendly and helpful staff
And excellent turnaround time
December 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your leaving such lovely feedback, Richard!
We’re thrilled to hear that your experience with the Scunthorpe branch was such a pleasure.
Our team takes pride in being friendly, helpful, and efficient, and it’s great to know we’ve provided the high quality service that we aim to offer!
The team will be over the moon with your comments.
Thank you for choosing Northgate and I hope you have a lovely Christmas 🎅
Take Care,
Beth Kell
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your kind feedback, Matthew!
We're delighted to hear you had a great experience with our friendly team.
Your support means a lot to us, and we look forward to welcoming you back in the future.
Have a fantastic Christmas! ⛄
Take Care,
Beth Kell
James Martin and Scunthorpe Branch
Had a last minute, urgent collection completed without issue.
Not only was the van collected, within the same day the site noticed that the tyres were worn, so they were replaced. Meaning when my driver gets his van back he will not need to have time off the road to sort it out. Thank you James Martin and team.
November 22, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your amazing feedback, charlotte!
We're thrilled to hear that James and the team from Scunthorpe were able to handle your urgent collection efficiently and even went the extra mile to replace the worn tyres.
Ensuring your driver can get back on the road without further downtime is exactly the level of service we aim to provide.
We truly appreciate your recognition of the team's efforts and look forward to assisting you again in the future! 🚐👏
Thank you for choosing Northgate.
Take Care,
Beth Kell
Excellent customer service
Excellent customer service. Very helpful throughout. Definitely use these guys again.
November 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your fantastic feedback!
We’re so glad to hear you received excellent customer service and that our team was helpful throughout your experience.
I am sure the team at Scunthorpe will be thrilled with your review.
We truly appreciate your support and look forward to welcoming you back in the future😊
Take Care,
Beth Kell
Brought my van in today after a small…
Brought my van in today after a small issue, which was dealt with quickly whilst I waited. Staff very friendly, would definitely recommend to others.
November 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hey Craig,
Thank you so much for your review,
We're so glad to hear your van issue was resolved quickly and that you had a positive experience with our friendly team at Scunthorpe.
I am sure the team will be delighted with your comments about your experience
We truly appreciate your recommendation and look forward to assisting you again in the future! 😊
Take Care,
Beth Kell
A great experience.
The vehicle hired was just what I needed and reasonably priced, but more importantly the staff who dealt with me when hiring the vehicle were exemplary, Very professional, courteous and helpful.
November 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for sharing such positive feedback!
We’re delighted to hear that the vehicle provided by our Scunthorpe branch met your needs and was reasonably priced.
It’s especially rewarding to know that our team made a great impression.
Professionalism, courtesy, and helpfulness are values we strive to uphold every day, and it’s wonderful to see their efforts recognised.
We truly appreciate your kind words and your business.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great service and great van.
November 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Jay, thank you so much for your 5 star review!
We are so pleased to hear that you were provided with great service and a great van, which is what we take pride in the most here at Northgate.
I am sure the team at Scunthorpe will be thrilled to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Very friendly and helpful staff and the…
Very friendly and helpful staff and the vehicles are well maintained
October 31, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your review, Rob.
It's fantastic to hear that you received a friendly and helpful service from the staff at the Scunthorpe branch.
We really appreciate you choosing Northgate as your vehicle provider and providing such a lovely review
We look forward to welcoming you back in the future!
Take Care,
Beth Kell
Evie @ Scunthorpe branch always goes…
Evie @ Scunthorpe branch always goes the extra mile to help when needed.
September 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you so much for your lovely review Andrew!
It's wonderful to hear that you had an excellent experience with Evie from Scunthorpe.
Your feedback means a lot to us, and we truly appreciate your support, I am sure Evie will be over the moon to see your lovely comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Northgate Scunthorpe Service
Van Booked in for Service at Northgate Scunthorpe dropped off at 8am and completed in great time and back on the road. 5** Customer Service as always. Big Thank-you to the team at Northgate Scunthorpe again.
July 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Alan, thank you so much for your 5 star review!
It is very refreshing to hear that our local branches are attending our customers needs with excellent standards, as we always take pride in our customer service. I can assure you the team at Scunthorpe will be thrilled to hear your feedback.
We look forward to working with you long into the future.
Take care,
Imogen
The manager Rob great guy nice to speak…
The manager Rob great guy nice to speak too will help.you in anyway the best he can quick and reliable service.
May 31, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your 5* review, Ashley. It is so pleasing to hear that you found the service provided to be of high standards and our Staff member Rob, very helpful.
This is the kind of service we strive to deliver! Thanks again for your kind words and we look forward to working with you long into the future.
Take care,
Laura Griffiths
Brilliant service
Brilliant service. The work vans come back here all the time and the problems always get resolved fast and professionally. The staff are wonderful as well. Overall a excellent service and would recommend to anyone👍🏻
May 2, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi James, thank you so much for your 5 star review!
Its really refreshing to hear that the team at our Scunthorpe depot were wonderful, we always love to make our customers feel welcome when visiting our local branches.
Once again thank you for leaving us a fantastic review!
Take care,
Imogen
Fantastic experience with the lad…
Fantastic experience with the lad behind the desk I believe he was called Justin. Very helpful I’ll definitely be back
April 29, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Bob, thank you so much for your 5 star review!
It is very pleasing to hear that Justin has provided you with excellent service, its always a pleasure to deliver 5 star service to our customers. I can assure you Justin and the team at Scunthorpe will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take care,
Imogen
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