Sarah from Scunthorpe Northgate vehicle hire brilliant giving us a lift from Scunthorpe to Sheffield to collect a hired van! Thank you very much! Brilliant service
Company replied
Location
Switch locationUnit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL Scunthorpe, Lincolnshire, GB
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See what reviewers are saying
The staff at the Scunthorpe branch, especially Sarah, were very friendly, helpful, accommodating and kept me well informed with developments when our vehicle was in for repair . Refreshments were on h... See more
Company replied
The company I work for hired the van for my work. This van would not start this morning. The out of hours assistant on the breakdown phone line was extremely helpful and put me through to RAC.... See more
Company replied
Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL, Scunthorpe, Lincolnshire, United Kingdom
- 01724 844435
4.9
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Everytime I come in I always have fun…
Everytime I come in I always have fun with the guys good laugh and good service always.
April 26, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Mark, thank you so much for your 5 star review!
We are thrilled to hear that you are satisfied with your experience at our Scunthorpe depot. We always love to make our customers feel welcome and part of the team. I can assure you the team at Scunthorpe will be pleased to hear your positive feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Amazing service .
Amazing service .. many thanks to Diana and all the team at Scunthorpe for keeping us on the road 👍
April 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hello, thank you for your 5 star review!
We aim to provide the best service to our customers, so we are pleased to hear that this was delivered. I can assure you our Scunthorpe depot will be thrilled to hear about your feedback.
If you require any further assistance, please do not hesitate to contact us.
Take care,
Imogen
Best experience
Best Northgate depot I’ve been to yet no waiting kept me updated and repaired to good standard. Thank you
April 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Bradley, thank you so much for your 5 star review!
Its pleasing to hear that our team at the Scunthorpe depot were able to provide you with the service in which we strive to deliver. I can assure you they will be thrilled to hear about your feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Excellent service from all the staff
Excellent service from all the staff, definitely the best north gate depot that I’ve had dealings with, so helpful and friendly.
And the cleanest and the newest van I’ve ever had from Northgate!!!!
March 7, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Tony, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service excellent and that our staff exceeded your expectations with their helpfulness and friendliness. Providing exceptional customer service is always our top priority, and it's wonderful to know that we succeeded in making your experience a positive one.
Your satisfaction is incredibly important to us, and we're glad that we could provide you with 5* service!
Take care,
Laura Griffiths
Excellent service
Excellent service. Reliable and quick, just what you want
March 14, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you so much for taking the time to leave such an excellent review, Ryan. It is a pleasure to see what a positive experience you've had with Northgate so far.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Brilliant staff all ways happy to help
January 16, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you so much for taking the time to leave such a brilliant review.
Northgate aim is to put our customers first in everything we do, and I am so pleased that the team at Scunthorpe has demonstrated this.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
No corners cut
No corners cut, everything sorted within a couple of hours, lovely staff very helpful, best branch I’ve been too.
November 10, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Max
It's fantastic to hear that the staff at the Scunthorpe branch have provided such wonderful customer service.
Your lovely comments and positive feedback is very much appreciated and i am sure the branch will be delighted to hear it.
Take Care,
Bethannie Kell
Gfp agriculture
Gfp agriculture, we rent all our vans from northgate using all our local depots, all staff friendly and helpful, would highly recommend
June 28, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for the recommendation. We are delighted to hear of how our Scunthorpe team are able to assist with supporting your business.
Take care,
Laura Griffiths
Excellent Service at Scunthorpe
James, Diana, and the team at Scunthorpe were very helpful when I came into the Scunthorpe branch today. Would recommend to other businesses.
June 21, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you so much for taking the time to leave such a brilliant review, Nick.
Putting our customers first is the very heart of what we do, and I am thrilled that James, Diana and the rest of the team at Scunthorpe have demonstrated this. I am sure they will be overjoyed at your feedback and recommendation.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Excellent customer service,
Excellent customer service,
Justin and the rest of the team was pleasantly inviting and talkative during my time at Northgate Scunthorpe.
June 21, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you so much for taking the time to leave such an excellent review, Dave.
We always aim to make our customers at ease, and I delighted that Justin and the team at Scunthorpe have demonstrated this. I am sure they will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great staff made welcome and…
Great staff made welcome and refreshments available
June 14, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Great news Joe, I am so pleased that the staff made your experience enjoyable!
Taka care,
Laura Griffiths
Excellent and polite service from staff.
June 9, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
This is fantastic news, Colin. Service is instantly made so much better when you are greeted by Staff who are polite and offer that 5* service we thrive to deliver.
Thank you for your review, take care.
Laura
The staff are so helpful kind and…
The staff are so helpful kind and considerate with smiles on there faces everytime I visit they do there upmost to keeping to there times and deal with situations professionally it’s a joy to go to the branch
May 25, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you so much for taking the time to leave such a fantastic review, Adi.
While we of course don’t want you to have to spend too much time in our branches, when you do, we will always aim to provide you with the finest service possible. I am absolutely ecstatic to see your review and I am sure that the team at Scunthorpe will be proud to see the feedback you have left them.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Very good receptionist
April 4, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thanks so much for your feedback Sam, the team at Scunthorpe are a credit to Northgate.
Take care,
Laura Griffiths
Sat in the waiting room for 40 mins not…
Sat in the waiting room for 40 mins not seen by anyone joke
June 7, 2022
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hello, we are really sorry to hear of the delays you have experienced with one of our Depots. To allow us to investigate this matter, please could you contact us on Tel: 03330 431095
Email: customer.services@northgate.co.uk with further details?
We look forward to hearing from you.
Tanya has promptly assisted us with the…
Tanya has promptly assisted us with the repair on the van which has had a few defaults, the vehicle was fixed and has received all checks, the cup of tea while waiting was also lovely, highly recommended
October 21, 2021
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Great to see this amazing review, thank you Karol. I am so pleased to see that the branch aided you with the vehicle with minimal disruption to your business. This is exactly what we strive to do. A good cup of tea always helps too! I will be sure to pass your comments on to Tanya and the team.
Thanks
Jemma
Excellent customer service… very…
Excellent customer service… very helpful would recommend 100%
October 5, 2021
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Josh, we are delighted to hear that you have received excellent service, which we pride ourselves so highly on.
Thank you on behalf of Northgate for choosing us as your fleet provider!
-Laura Griffiths
Customer Services
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