Richer Sounds Reviews 134,462

I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell.
The delivery team, Karol and Paul, were excellent too. Good communication re. arrival time. Very friendly and helpful.
A good experience.

Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

Very polite and easy going staff, great product knowledge and delivery was very quick.

The LG OLED48C54LA has exceeded my expectations in every respect. The OLED panel delivers exceptional contrast and colour accuracy, producing a truly cinematic viewing experience. Motion handling is excellent, and the smart features operate seamlessly. Build quality feels premium, setup was straightforward, and overall performance has been consistently impressive. A superb choice for anyone seeking a high‑quality, future‑proof TV. Richer Sounds were brilliant, excellent customer service, superb price and a free extended warranty, 6 years in total including manufacturers warranty, delivery partner also excellent. 100% delighted all round

Amazing store with very knowledgeable staff, two people who stand out are Dan and Mac.
I spoke with Dan on the phone and he explained everything I needed to know about the tv I needed.
When I visited the store in Southgate I was greeted by Mac who was very helpful and went over and beyond to help me.
I explained I’d already spoken with his colleague and knew what I wanted.
Mac arranged for delivery the following day!
I would highly recommend this store.

Extremely helpful and very professional as always.

So was looking to upgrade my usher s520 to ae1s 40th anniversary
And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund if not what I was after.
Just saying they are an absolute keeper
I thought my ushers with my Rega Aethos and Rega Saturn and node icon sounded sweet
But add the ae1s and, well not being very good at audiophile lingo , they sound different but in an all together better way
I just can’t stop listening to them
So thankyou Pete and all at Exeter
I’ll be back!!!
Andy
Bridport
Dorset

Went to the shop in Leicester where we received excellent advice.

Great service and products as usual from Richer Sounds

Purchase of open box item via phone call
Local store took my enquiry and checked availability with branch holding stock.
Purchased made over the phone and item mailed direct to home address.
As always, staff very knowledgeable and helpful

Excellent service from Steve a really knowledgeable & helpful person. The process of purchase and delivery was flawless

Apologies for not remembering the name of the salesman but I was impressed with his relaxed and friendly attitude. I felt comfortable spending £1000 with no fuss and ease of purchase.

Easy to navigate website
Fast delivery
Really pleased with speakers, sound quality is amazing

I bought some great headphones. The staff are so knowledgeable. I was allowed to test them in their fabulous private room, which is a stunning setting, low mood lights and totally sound proof. Great service, I wouldn't go anywhere else for my audio devices.

Staff were helpful and knowledgeable. Delivery on time. All good

Excellent advice, friendly customer service and speedy delivery.

I called the shop beforehand to ask about cables for a friend’s loudspeakers. John , the manager couldn’t have been more helpful. Half an hour later, I went to Chambers Street in Edinburgh and all was sorted. I didn’t feel patronised even though I was clearly pretty ignorant about such matters. Terrific service. Thank you.

Great service and great prices, purchased an OLED TV from Richer Sounds. Richer Sounds was £300.00 cheaper than other outlets.
Would certainly recommend them and will certainly use again.

Painless ordering process. I was able to choose a delivery day, which unfortunately was cancelled by the delivery agent on the morning of delivery. That’s not the fault of RS but they chose the delivery company.

I found the information I required on your website and ordered the pvr click and collect. In store service was polite, efficient and friendly, giving me additional information regarding this new model, just been updated following some glitches with the previous model. The excellent service came as no surprise, my husband and I have been customers of yours since 1986 and my father since before then. We would happily recommend Richer Sounds to anyone.