Richer Sounds Reviews 134,456

My last purchase went through as usual without any problems. I’ve been shopping at Richer Sounds for a long time and the reason I keep going back apart from the great prices is because you only find out how good a company is when something goes wrong with a product. I’ve never had a problem with Richer Sounds Sheffield sorting things out as they provide a great service and another great reason to keep going back.

Problem with a CD player. Fixed (by the manufacturer) under Richer Sounds' extended warranty.

No fuss, no problems. Staff at Richer sounds (Croydon) were very helpful.

First rate service.

Excellent service once again at Richer Sounds Chester.
Friendly, informative service from Sales Advisor, Joe.
Would highly recommend.

Equipment delivered on time. Gareth and Travis helpful and polite and kept me up to date re delivery timings

There's a reason Richersounds are still selling HiFi and AV equipment where others have disappeared. They have knowledgeable, friendly staff who aren't pushy. The staff are passionate about giving the customer what they want and give genuine advice. There is a good selection of products, prices are competitive and many include a 6 year warranty

A brilliant experience and I have already recommended you to friends. From ordering at a great price, to informed updates when I was to expect the TV, the delivery was when you said it was, when I found a price match, there was no hesitation. The smoothest order to delivery process, very happy!

Phoned up about a new Sonos speaker and record player and John the manager sorted me out right there and then. Picked it up a few hours later. Great service.
Thanks Bazz

They are always very helpful and knowledgeable. They have good quality equipment and everything available, inlcuding cables.

Knowledge, treated well by a person that made me feel as if i mattered, free parking at the Exeter branch Wow, and a quick free delivery

This is my third large purchase from Richer sounds in Bromley
The staff are very knowledgeable and will not sell you a product if they don’t believe it would fulfill your criteria, for instance, I was looking at a set of speakers , KEF q7 metas, an noticed a set of speakers that were nearly £200 dearer , the salesman told me that the speakers I had in mind more than fulfilled the criteria I had laid out and in comparison he believed the KEF to be superior , I admire and respect this kind of honesty and integrity in a salesperson, it shows that it’s not just a fast buck and that they do indeed want you to have the best experience possible, I have received all of my system in good time and couldn’t be more pleased with the results! It sounds awesome , so to Tommy and Jerome I thank you both for
And will definitely purchase my hifi and TVs from Richer sounds in the Future
Regards
Keiran Pearce
Equipment purchased
KEF Q7 meta speakers
Roksan artissa integrated amp
Roxan artissa cd transport
Sony Bravia tv and soundbar

Product absolutely fine but DPD very poor. There was someone waiting for the delivery at specified time- Farhad the driver made no effort to press the gate button to notify the delivery and deposited it at a local post office on a bank holiday weekend so several days elapsed before it could be picked up conveniently rather than next day

Good communication on delivery time. Great care taken by Gareth and Trav.. 5stars again for Richer Sounds.

Usual excellent service. Goods arrived as described - and a day earlier than expected. Chose RS based on previous experience as well as the 2 year warranty.

Did exactly as requested. Delivery very good.

Richer Sounds remains the gold star of customer service by which I measure ALL other companies.
Great customer service, knowledgeable staff, value for money.
They have remained consistent . 5*

Would highly recommend this company . And the delivery team Rob & Tracy was amazing

I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell.
The delivery team, Karol and Paul, were excellent too. Good communication re. arrival time. Very friendly and helpful.
A good experience.

Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

Very polite and easy going staff, great product knowledge and delivery was very quick.

The LG OLED48C54LA has exceeded my expectations in every respect. The OLED panel delivers exceptional contrast and colour accuracy, producing a truly cinematic viewing experience. Motion handling is excellent, and the smart features operate seamlessly. Build quality feels premium, setup was straightforward, and overall performance has been consistently impressive. A superb choice for anyone seeking a high‑quality, future‑proof TV. Richer Sounds were brilliant, excellent customer service, superb price and a free extended warranty, 6 years in total including manufacturers warranty, delivery partner also excellent. 100% delighted all round