Richer Sounds Reviews 134,439

Very helpful member of staff arranged the placement of my order. The process was simple and my product delivered well within the expected time frame. A most satisfactory transaction all round and much appreciated.

The staff where amazing in the advice offered and the products arrived very quickly.

Great service really helpful staff

Great customer service, every thing that was promised was delivered on. Chris at Hanley made everything simple and worked with my timescales to give me everything I asked for, all with a can do attitude. My first major purchase from Richer Sounds, I know now why my friends say once you’ve used RS you never go anywhere else.

Geoff from Sheffield sorted me out with a cracking tv. I felt his service was great and really cared about doing everything he could to make me happy.
Richer sounds is my go to shop and always be with service like this.
1 happy customer

Paul is practitioner such an expert in all things TV / Tech. Was super easy process from home inspection to deciding on spec. Richer sounds are best out there.

Friendly knowledgeable staff. Great that they beat the best price I could find.
Delivery was exceptionally fast, ordered Tues pm, delivered to my door Wed am.

Attentive service in store and clear advice.

richer sounds were great for everything, but DPD were rubbish, left on doorstep in plain sight 7 doors away

Great advice and you can tell the team have expert knowledge, will definitely be using again.

Bought TCL 55 inch TV. Price was as good as any other I could find for this model and with 6 years warranty ( better than John Lewis at 5!). Having bought often from Richer Sounds over many years I know from experience that this guarantee is good in the event of an issue.

Delivery was excellent, and customer service great. I needed to change the delivery day and I was ungraded tp nect day delivery at no extra cost.

Couldnt really ask for more!

Good price and quick delivery plus helpful salesperson

Excellent service always, that’s what makes me a repeat customer. My first purchase was from the London Bridge store all the west back in ‘83, years later they are my go to for to and hi-fi kit.

My click and collect order was available at the branch in less than 24 hours. Staff were friendly and helpful. The product was exactly as advertised.

Visited to return a turntable we ordered online, which was not what we wanted (our error). Easy return process, and helpful colleague helped us identify a more suitable product. Swap out was easy. We love the new product.

Very helpful, good knowledge of tech & audio. helped me load my purchases into the car when i chose to collect from store. would highly recommend

Super service from richer sounds , just a pity the delivery company doesn't not adhere to the same quality service. When you pay for next day delivery you expect it to be so and not some last minute excuse to say it will be delayed and will be with you the day after it should have been delivered. Very poor. So as for the delivery company -1 star.

Excellent experience with Mark and Trav. Called ahead, very courteous delivery and had an informative chat with me about the new TV.
Very positive all round

Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.