Made enquiry into storage was not bombarded by phone calls try to sell. Visited storage week before meet Guy he showed me the room. Came to move in quiet straightforward process. All the extras you ge... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and friendly - really easy to arrange storage. Would highly recommend.
The staff, in particular Klaudia, were very helpful when we visited the Derby site to look at storage units, taking the time to show us options. The follow up assistance was also superb.
Excellent straightforward friendly service. I used this company at very short notice and they were very efficient. Their prices are better than other storage facilities and they get back to you straight away. I feel lucky to have found them.
Great service and communication when we went to check in and see the unit for the first time - would recommend
First class service and explanations given, personal touch to each interaction and felt valued as a customer. The offer on for price is unbelievable and the product you get is incredible value with the offer on.

Reply from Store First Self Storage
I have been a customer for a while now. During that time, I have had nothing but brilliant service. Recently, I needed a larger unit, and the team provided me with a fantastic bespoke solution which I have taken up. The price is second to none, and the facilities are excellent and clean.

Reply from Store First Self Storage
Very helpfull lady on reception
Made everything quick an easy

Reply from Store First Self Storage

Reply from Store First Self Storage

Reply from Store First Self Storage
I’ve used them in Rushden four or five times. Simply does what is written on the tin. Staff are great facilities are great. 24 hour access, what more do you want? Reasonable price? Yes you’ve got that as well.

Reply from Store First Self Storage
The staff were so helpful and flexible with the size unit I needed. I changed my mind a few times but they were very patient. Nothing was too much trouble,

Reply from Store First Self Storage
Excellent customer service. The staff are very helpful and kept everything running smoothly. Very good summer promotion as well.

Reply from Store First Self Storage
Friendly, helpful staff. Reception and storage areas are clean and tidy. Good range of different sizes of storage units. Great half-price initial offer too.

Reply from Store First Self Storage
Great service, Connor and James were so helpful when moving our stuff in and out of the facility and were friendly and professional. They took time to answer all of our questions and explained everything clearly, and made renting a storage unit quick and stress-free.

Reply from Store First Self Storage
Chris very helpful and obliging. Showed a few units for me to choose from. Tidy and clean with easy access

Reply from Store First Self Storage

Reply from Store First Self Storage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.