We needed advice on emptying our house after it had been sold before we have decided our next move. The 'when' and 'how large' a unit that could give us some 'breathing space', has been a w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service! The guidance and entire process were clearly explained from start to finish. I love how clean and well-maintained the storage space is. A special shout out to the lovely pick-u... See more
Company replied
Made enquiry into storage was not bombarded by phone calls try to sell. Visited storage week before meet Guy he showed me the room. Came to move in quiet straightforward process. All the extras you ge... See more
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We called in to arrange storage as we’re moving house and needed to sift & store years of accumulated possessions. Meghan at Rochdale was so helpful and reassuring. She talked us through the process &... See more
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Company details
About Store First Self Storage
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
United Kingdom
- info@storefirst.com
- www.storefirst.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The staff where very helpful
September 18, 2026
Really helpful staff.I am an older person and the stress of…
I am an older person and the stress of moving has taken its toll on me. The help and reassurance I required was more than given from the staff at Storefirst. So kind and helpful.
August 27, 2026
Reply from Store First Self Storage
Thank you for the kinds words for our team, we're so glad you have had a lovely experience during a stressful move. Thank you again for choosing us and all the best in your new place!
Good space
I took 2 units with Store First last year and was very happy with my experience with the unit, security, Insurance and all the staff so much I chose them again this year.
The units are spacious, clean and in a convenient location for me plus the ground-floor access and large roll-up doors make loading and unloading a breeze.
September 15, 2026
Reply from Store First Self Storage
Thank you for the kind review and 5 stars. We're pleased you've had such a good experience to come back to us again! Thank you for choosing us.
Reply from Store First Self Storage
Thanks so much for the great review. We're thrilled the team have been able to help with your storage needs and you've enjoyed the facilities. Thanks again for choosing us!
Reply from Store First Self Storage
Thank you for the 5 stars - we're pleased you have had professional service from the team!
Reply from Store First Self Storage
Thanks for the great review - we're so glad you've had a fantastic experience and found the team great! Thanks again for choosing us!
Used for nearly 2 years and the staff…
Used for nearly 2 years and the staff are so friendly. Use of the meeting room is great. Always clean going into locker. Plenty of trolleys for use. Always felt safe going into the facility.
September 13, 2026
Unprompted review
Reply from Store First Self Storage
Thank you for the great review, we're thrilled to see you're a long term customer! Thank you for kind words and for choosing us.
Very helpful staff
Very helpful staff, efficient service and the price is good. Have used before and would highly recommend
September 14, 2026
Reply from Store First Self Storage
Thanks for the great review - we're pleased the team have provided efficient service. Thanks again for the recommendation!
Reply from Store First Self Storage
Thank you for the great review - we're pleased the storage facility has met your expectations. Thanks again for the recommendation!
Reply from Store First Self Storage
Thank you for the 5 stars - we're pleased to hear you've had excellent, personal service. Thanks again for choosing us!
Very helpful
Very helpful, friendly, professional and knowledgeable customer service.
September 13, 2026
Reply from Store First Self Storage
Thanks for the 5 stars. It's great to know the team have been friendly and professional and able to help with your storage needs. Thanks again for choosing us!
Reply from Store First Self Storage
Thank you for the great review - we're pleased the team we're able to help with your storage needs.
Reply from Store First Self Storage
Thank you for the 5 stars - we're pleased you've had a great storage experience with us!
So friendly
So friendly , very helpful couldn't do enough to accommodate what I needed. Fabulous service and very quick easy process spot on
September 11, 2026
Reply from Store First Self Storage
Thank you for your fantastic review! We’re delighted our team could accommodate everything you needed and make the whole process quick and easy. We really appreciate your kind words and are pleased you received such fabulous service!
Reply from Store First Self Storage
Thank you for your great review! We’re delighted you found our team friendly, honest and reliable. We believe in keeping everything clear and straightforward, so it’s fantastic to hear this reflected in your experience.
Excellent service
I walked in not knowing what I wanted, but the lady front of house (Meg) knew exactly what information I needed answering and offered to show me what was on offer to clarify my queries; excellent service, excellent customer support and a great, friendly approach
September 9, 2026
Reply from Store First Self Storage
Thank you for your wonderful review! It’s fantastic to hear that Megan took the time to answer your questions, show you the available options and help you find exactly what you needed. We’ll be sure to pass your lovely comments on to her!
Great facility
Great facility. 24hr access is a god send. Good selection of unit sizes available and prices are brilliant
April 22, 2026
Reply from Store First Self Storage
Thank you for the great review! We’re delighted you’re happy with our facilities, competitive prices and range of unit sizes. It’s also fantastic to hear that our 24-hour access has made storing with us even more convenient!
Super helpful team
Super helpful team, clear explanations on costs and very reasonable for the size of units. I’d definitely use again.
August 22, 2026
Reply from Store First Self Storage
Thank you for the fantastic review! We’re delighted that our team was helpful, explained everything clearly and helped you find a great-value unit. We’d be very happy to welcome you back whenever you need storage again!
Good service
Good service, Megan and the rest of the staff are very helpful and polite. Would highly recommend.
September 9, 2026
Reply from Store First Self Storage
Thank you for the great review and kind words for Megan and the team. We're so pleased you've had a great experience and would recommend us. Thanks again for choosing Store First.
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