Taylor from the Lynn Mall branch in Auckland was absolutely useless, I've heard of additional complaints about her. I saw her because she was the only one working at the time. In June, she said sh... See more
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Natalie was excellent in terms of timely communication and sending through the options. I made several changes during the pre booking stage and nothing was a problem. I have had travel agents in the... See more
Company replied
I really enjoyed working with Claudia at Newtown Flight Centre. She was super knowledgable, lively and fun to discuss my holiday plans with. I trusted her with getting my friend and me to Europe, incl... See more
Company replied
My wife booked through this Flight Centre to go to Europe via Sydney, Dubai then Rome. We arrived at Christchurch Airport on the appointed day only to be told by the airline that they had NO reserva... See more
Company details
- Travel Agency
- Airline Ticket Agency
- Bus Tour Agency
- Cruise Agency
- Cruise Travel Agency
- Tourist Attraction
Written by the company

Contact info
New Zealand
- 0800 24 35 44
- flightcentre.co.nz
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Another great experience
Gianfranco was, as always, very helpful, professional and friendly! Thank you for everything! Even though we live in Auckland we always employ his help because he is so reliable!

Reply from Flight Centre New Zealand
Flight Centre Kerikeri
I have used Flight Centre Kerikeri for the last 10 years and have had excellent service from them during that time.
They have organised flights and accommodation for me in various places around the world and have given me advice on various aspects of travel making the whole process as easy as possible.

Reply from Flight Centre New Zealand
Lisa maree (who likes chocolate) two visits, one to book , one to complete payment .
Lisa maree (who likes chocolate), made our whole experience smooth running and so easy to achieve! We had spent weeks trying to sort out our trip with several other companies to no avail. We were tired and frustrated by our lack of progress. We struck fortunate when we walked into the shop and met with Lisa Maree. We found her to be calm,friendly, VERY efficient, VERY professional and willing to help. We did not feel rushed or pushed in any direction. She answered all of our questions and communicated effectivly with 3rd parties when necessary to do so; even when contacting another continent. All this made our experience so much easier and enjoyable than it could have been had we not met with Lisa Maree. We knew what we wanted, and Lisa Maree provided us with that. We found the shop/working area spacious enough and it gave sufficient privacy for our satisfaction. Personally I found the lighting a little harsh, but that's because I'm sensitive to bright white lights. We're definitely pleased to give the service we received 5stars, which I do not do lightly. We would definitely go back for future bookings!

Reply from Flight Centre New Zealand
Thanks to Mikayla for making our…
Thanks to Mikayla for making our holiday easy , she planned everything accommodated everything we wanted ! Best person will use her again on our next holiday

Reply from Flight Centre New Zealand
Excellent service and very prompt…
Excellent service and very prompt agent. Thanks to GIANFRANCO (GB) BELLOLI, who got it sorted in a short notice.

Reply from Flight Centre New Zealand
Brooke bent over backwards to create a…
Brooke bent over backwards to create a memorable holiday for my family, few hiccups out of her control but she still managed to put it right thank you so much would highly recommend getting everything through flight centre, it took all the stress out if organizing flights hotels transfers ect thanks again

Reply from Flight Centre New Zealand
Thailand - Gianfranco Lambton Quay
Gianfranco from Lambton Quay booked our Thailand trip, we would highly recommend him and were surprised when the cost of our intrepid trip was cheaper through flight centre than it was booking direct.
I would still recommend researching your own hotels to find what you like to save any disappointment.

Reply from Flight Centre New Zealand
Jonny at Porirua Brunch was AWESOME
Jonny at Porirua Brunch was amazing — patient, on to it, professional, and really knew his stuff! You can definitely tell he’s seasoned.
We felt well looked after, and he was very considerate and accommodating. He answered all our questions and addressed any concerns, making sure we were fully satisfied with our travel plans.
Highly recommend if you want things done right the first time (as we almost gave up with Flight Centre - 3rd lucks a charm!) and tailored to your preferences 👍🏾 Thanks again, Jonny! 😊
4/5 given the limitations around payment plans Flight Centre has to offer - no reflection on Jonny whatsoever just the travel company itself.

Reply from Flight Centre New Zealand
Liston`s understanding
we had prompt service from Liston who went out of his way to be helpful and understanding of our requirements

Reply from Flight Centre New Zealand
The travel agent (Yvonne) found me…
The travel agent (Yvonne) found me something so quick that exceeded my expectations. Also the price that she got me was a good deal and within my budget. That was impressive.

Reply from Flight Centre New Zealand
Annabel from Taupo is amazing
Annabel from Taupo is amazing, just booked our second holiday with her.. goes above and beyond and makes it all a simple process..

Reply from Flight Centre New Zealand
Kellie and the team at Flight Centre…
Kellie and the team at Flight Centre Manukau have made sorting our trip easy and stressless. Very Helpful, thank you.
JM

Reply from Flight Centre New Zealand
Just like how friendly and helpful your…
Just like how friendly and helpful your team are

Reply from Flight Centre New Zealand
Very pleasant and gave us just what we needed...
Sheldon at the Newtown office was very helpful and very pleasant and personable; had done his homework and had sorted out some options, one of which was the right one for us. He made it easy and we left feeling really good and knowing we'd made progress.

Reply from Flight Centre New Zealand
See Laurent in Cambridge
I always go back to Lauren. She is very patient and works out exactly what is best for me.

Reply from Flight Centre New Zealand
Amazing service
the Flight Centre Ponsonby staff are amazing. They sort out anything with speed and precision. They take time to talk to you, they listen and then make it happen. I had the great pleasure of being looked after by Kimi, who went above and beyond. She even helped me with a booking of a family member which was not part of her brief. She just wanted to be - and was - extra helpful. Very thoughtful, generous and efficient!

Reply from Flight Centre New Zealand
Awesome Travel Agency… highly recommend!
I cannot recommend this Travel Agency highly enough.
Ben arranged an awesome cruise for my friend & I, and we had the best time ever.
Everything was organised, even down to the insurance, and I was very impressed with his professionalism & the outstanding value for money. I will definitely be using this company again.

Reply from Flight Centre New Zealand
Great Trip to Fiji
Great service from Yvonne and Gianfranco. Looked after all our requirements and went above and beyond..

Reply from Flight Centre New Zealand
We found Jessica at Pukekohe Branch so…
We found Jessica at Pukekohe Branch so helpful and knowledgeable, she was a breath of fresh air, so obliging and offered extra services.
I haven't been into a Flight Centre for many years and yet travel alot but will most definitely use Jessica from now on...a new client!!

Reply from Flight Centre New Zealand
Saffron IS the BEST of THE BEST!
I wanted to take a moment to acknowledge the incredible support and meticulous planning we received from Saffron for our overseas holiday.
Having Saf as our travel consultant, and all round problem solver, has been like no other experience we’ve had. Simply put, I can breathe easier knowing that she keeps my family and me front of mind while supporting us every step of the way. It has truly been a welcome change and a breath of fresh air.
Saf is already highly regarded for her professionalism, accessibility, knowledge, and patience. Her “Be, Do, Have” attitude, combined with her experience and second to none service, has been instrumental in shaping our holiday plans, plans we are all genuinely looking forward to.
She has navigated our ideas, preferences, and the many places we want to visit with integrity, care, and professionalism, ensuring our vision is both realistic and exciting.
All of this, paired with her friendliness and patience, sets her apart from others we have worked with in the past. The difference she makes is significant and deeply appreciated.
Please accept my sincere gratitude to Saffron for turning our ideas into what are sure to be success stories. She truly #LovesWhatSheDoes and #DoesWhatSheLoves.
To sum it up: Saf’s skill, demeanour, and delivery are second to none. Her expertise has transformed what could have been a stressful experience into an enjoyable and confidence inspiring journey.

Reply from Flight Centre New Zealand
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