We saw a nice looking Mondeo Vignale on the website, visited Saturday welcomed by Xander van Zanten, we had a test drive whilst they checked our trade-in. We were offered a fair trade in price, we s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We came to visit the Ford showroom, after a mix up with our appointment at the Mercedes showroom at Hedin. There, Fahd helped us immensely! He provided us with a lot of information and arranged us t... See more
Company replied
The only thing that made me laugh was the customer service representative's comment: "Again," which made me feel very frustrated, but I have my own manners, so I didn't say much. It's like it was my f... See more
Company replied
The ancient Ford KA 2005 of my daughter broke down, it would run on only 3 cylinders now and then. She was in a desperate situation and my local garage could not figure it out. I made an online appoin... See more
Company details
About Ford-dealer Hedin Automotive
Written by the company
Hedin Automotive: jouw partner in mobiliteit
Hedin Automotive is een van de grootste automotiveconcerns in Nederland. Bij ons kun je een auto kopen, leasen en huren. Daarnaast verzorgen wij (merk-erkend) schadeherstel, bedrijfswageninrichting en kunnen we je auto naar wens bestickeren. Uiteraard onderhouden we je auto, repareren we hem als dat nodig is en draaien wij onze hand niet om voor een bandenwissel of APK. Kortom Hedin Automotive is een allround autobedrijf.
Wij helpen je graag om mobiel te zijn én blijven.
Contact info
Amsterdam Zuidoost, Den Haag, Dordrecht, Gorinchem, Haarlem, Hoofddorp, Naaldwijk, Noordwijk, Rotterdam Alexanderpolder, Rotterdam Zuid, Schiedam, Zoetermeer, Netherlands
- 088 292 30 13
- info.ford@hedinautomotive.nl
- hedinautomotive.nl/ford
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top service!
May 10, 2022
Reply from Ford-dealer Hedin Automotive
Beste Postma,
Altijd fijn om zo'n positieve review te lezen! Hartelijk dank daarvoor.
Met vriendelijke groet,
Stephanie van Stern
Status of tyres
Last winter, I paid to do a car check + change to winter tyres (including storage of the summer tyres).
Everything was ok at that time. However, when changing back to my summer tyres, I was informed that the summer tyres were not in good condition and they needed to be replaced.
I should have been informed about this when I paid for the storage of my summer tyres. I got an apology but I still paid for it.
May 2, 2022
Reply from Ford-dealer Hedin Automotive
Dear Ruben,
We are sorry to hear that you had this experience. We will share your review with our colleagues, so we can learn from it.
Kind regards,
Stephanie from Stern
Alles was in orde en is goed gegaan!
April 6, 2022
Reply from Ford-dealer Hedin Automotive
Beste G.G. Roeker,
Hartelijk dank voor deze mooie beoordeling. Altijd fijn om een positieve reactie te lezen.
Met vriendelijke groet,
Stephanie van Stern
Loved the pick up service!
April 5, 2022
Reply from Ford-dealer Hedin Automotive
Dear J. de Jong,
Thank you for your review. We are happy to read that you are satisfied with our service.
Kind regards,
Stephanie from Stern
Top service!
March 24, 2022
Reply from Ford-dealer Hedin Automotive
Beste N. Valente Pereira,
Bedankt voor het compliment! Fijn om te lezen dat onze service naar wens is.
Met vriendelijke groet,
Stephanie van Stern
Top service !!!
March 21, 2022
Reply from Ford-dealer Hedin Automotive
Beste meneer Rodi,
Bedankt voor het mooie compliment. Fijn dat uw ervaring met onze service top is!
Met vriendelijke groet,
Stephanie van Stern
Service is perfect
March 7, 2022
Reply from Ford-dealer Hedin Automotive
Beste S. Gorter,
Hartelijk dank voor deze mooie review. Fijn om te lezen dat alles naar wens is verlopen.
Met vriendelijke groet,
Stephanie van Stern
Bij de ford is altijd perfect ga zo door
March 5, 2022
Reply from Ford-dealer Hedin Automotive
Beste Toon,
Bedankt voor deze mooie beoordeling. Fijn om te lezen dat u tevreden bent. Veel veilige kilometers gewenst.
Met vriendelijke groet,
Stephanie van Stern
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.