First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
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David Street, CF31 3SA, Bridgend, United Kingdom
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My experience with Nathaniel Cars was very positive. The salesman explained my options very well to purchase my new car. The most important thing is my new car so far, I am very pleased to own. Going forward if I keep getting this service and the car keeps impressing me, I have no doubts I will be purchasing another car in the future. Thanks Nathaniel Cars.

Reply from Nathaniel Car Sales
The car had a fault with satnav still waiting for it to be fixed was told on 18th of June part would take 10 days to come as of 10th of August have not heard anything.

Reply from Nathaniel Car Sales
The staff was great answering ever question I had they kept me well informed about what was happening. Also once I had had the car the rang me up to check how it was going and if I needed any help with anything recommended the to any thanks once again for perfect service.

Reply from Nathaniel Car Sales
First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to the garage who also bought a car from Elliot. Good range of vehicles available.introduced to service dept.

Reply from Nathaniel Car Sales
Terry from the Bridgend branch was fantastic, from test drive, advice and through to final sale.
Can't fault the service down to earth and no pushy sales. Truly unlike many other car dealers

Reply from Nathaniel Car Sales
Excellent customer service , kept me informed with every step and process of the purchase.

Reply from Nathaniel Car Sales
Terry was amazing! From start to finish he helped find us the perfect family car. I honestly couldn’t recommend them enough! The whole process was easy and Terry kept us updated with everything that was happening and when we could pick up our new car.

Reply from Nathaniel Car Sales
It's been a long time since stepping out to buy a new car. I was pleaseantly surprised by the range and variety of most makes and models. Pricing was fair and competitive with no hidden surprises. We were left to look about the stock without being hassled by pushy salesmen. Overall an enjoyable stress free experience.
I asked about a few cars before settling on my purchase. Clear communication by friendly happy staff. Service was swift when it was decided what I wanted. I had a few initial problems with my old car and staff were professional when helping me sort it out.
I would happily recommend them if you want to upgrade or are just purchasing your first car.

Reply from Nathaniel Car Sales
I was very happy with the service at Bridgend
My salesman was Terry and he treated me very well
I look forward to the next time i visit the site

Reply from Nathaniel Car Sales
Nyle was amazing, so helpful and informative. He spent so much time going through options and supporting us with deciding on the car. It was because of him we bought and didn’t go home to think about our decision.

Reply from Nathaniel Car Sales
Sales advisor kept me informed all the way A pleasant and easy transaction

Reply from Nathaniel Car Sales
Never felt pressured into a purchase salesman was very pleasant and helpful would recommend them

Reply from Nathaniel Car Sales
Service after not great.
The wait to have your faulty car seen is over a months wait. Absolutely ridiculous so although I like my car I now would not recommend MG Nathaniel cars Cardiff. Oh and your car needs to be in the garage all day just for a radio issue. Terrible service offered

Reply from Nathaniel Car Sales
Really helpful staff, very friendly and offered lots of support for even after care.

Reply from Nathaniel Car Sales
The salesman in Nathaniel garage Bridgend Dan was brilliant. HE was very friendly polite and helpful.

Reply from Nathaniel Car Sales
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