First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from start to finish! Scott was amazing, he kept in touch throughout the buying process and was very helpful, especially when demonstrating and explaining all the features. Thanks g... See more
Company replied
We called into Nathaniel Bridgend to look at the electric cars there Having never had one before , we had lots of questions to ask . There was no sales pressure unlike other dealers . we looke... See more
Company replied
I've bought many cars over the years from different dealers, but the service I received here at the Bridgend branch made me decide that when I do wish to trade in this one in, they'll be my first go-t... See more
Company replied
Company details
About Nathaniel Car Sales
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
David Street, CF31 3SA, Bridgend, United Kingdom
- 01656 662277
- customerservice@nathanielcars.co.uk
- nathanielcars.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab customer service
We have had three vehicals from Nathaniel cars in bridgend and have found the customer service 100% satisfactory. Craig Johnson has always been courteous, polite and friendly and helpful. All staff seem to be the same.
July 23, 2026
Reply from Nathaniel Car Sales
Hi Anita, Thank you for leaving a lovely 5 star review. Craig was extremely happy after reading your review.
Professional.
Professional. Experienced.
All car details explained from beginning to end of sales.
July 17, 2026
Reply from Nathaniel Car Sales
Thanks so much, Irene
We're so glad you had a great experience with us. We truly appreciate your support and hope to see you again next time
Kind Regards Nathaniel Team
Craig treated us so well in process of…
Craig treated us so well in process of buying car. Second car I bought from nathaniel and as long as new purchased car is reliable I be coming back for next car.
July 15, 2026
Reply from Nathaniel Car Sales
Hi Derek, Thank you for leaving a lovely 5 star review. Craig was extremely happy after reading your comments and we are very thankful for your loyalty.
I have bought all of my cars from…
I have bought all of my cars from Nathaniel’s for the last 28 years, Craig has always looked after us and this latest purchase was no different, by far the best experience you can have buying a car.
July 23, 2026
Reply from Nathaniel Car Sales
Hello Mr Rees, Thank you for leaving a lovely 5 star review. Craig was extremely happy after reading your comments and we are very thankful for your loyalty.
Christian understood what I wanted and…
Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping experience and lifts to and from the bus station were welcome.
July 20, 2026
Reply from Nathaniel Car Sales
Hi Julie,
Thanks for taking the time to write such a glowing review.
I make sure that Christian gets the praise he deserves.
Thanks again,
Nathaniel MG
Cwmbran
From start to end the process of buying…
From start to end the process of buying my new MG was smooth and exciting !
Shane was wonderful and the whole team i met seemed very friendly
I have bought my last 5 cars from 1 dealership, so I was worried how I would find going to a new dealership but I have no negatives from my experience!
Thank you Shane !!
July 13, 2026
Reply from Nathaniel Car Sales
Thank you for the 5-star rating,Sarah!
We truly appreciate your support and are glad you had a great experience with Shane In our Cardiff Branch. Hope to see you again soon!
Kind Regards Nathaniel Team
Expert advice,I have bought dozens of…
Expert advice,I have bought dozens of cars from there over the years.
July 19, 2026
Reply from Nathaniel Car Sales
Thank you so much for your continued support and loyalty over the years! It’s fantastic to hear that you’ve purchased dozens of cars from us and have always valued the expert advice from our team. We truly appreciate your trust and look forward to helping you with many more cars in the future
Very friendly dealers
Very friendly dealers ..knowledgable and polite …our salesman Aiden was an absolute star ..will be back for another when it’s time ..thank you Nathaniel’s
July 10, 2026
Unprompted review
Reply from Nathaniel Car Sales
hank you so much for your lovely review! We’re delighted to hear that you found the team friendly, knowledgeable and polite. It’s fantastic to hear that Aiden was an absolute star and made your experience such a positive one. We’ll be sure to pass your kind words on to him. Thank you for choosing Nathaniel’s, and we look forward to welcoming you back when it’s time for your next car! 🚗
The staff at the MG showroom in Cardiff…
The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot helped with everything, such a lovely guy & made the transaction go so smoothly. Thank you Elliot for everything you've done for me. All the staff there have brilliant customer service.
July 15, 2026
Reply from Nathaniel Car Sales
Thank you so much for your thoughtful review and great feedback on Elliott
We’re thrilled to hear the MG ZS Hybrid+ was exactly what you were looking for.
Kind regards Nathaniel Team
10 star service …
I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in touch with me so I could plan my day around collection. Treated me like a queen in store and gave me assurances for future bookings. I heard him giving equally good service to others. His service was so five star I drove away thinking I’m never going to buy cars from anywhere else. When I bought the car Nathan was also brilliant. Can’t recommend this garage more if I tried
July 17, 2026
Unprompted review
Reply from Nathaniel Car Sales
Hi Rhiannon, thank you so much for the 5-star rating! We’re thrilled to hear you had such a great experience with Greg.
We will be sure to share this with him
Kind Regards Nathaniel Team
All brilliant from start to finish
All brilliant from start to finish, everything was explained clearly by Elliott from the start.
The process was very straightforward and handover was completed with ease.
July 17, 2026
Reply from Nathaniel Car Sales
Hi Lee, we really appreciate you taking the time to share your feedback! Knowing that you had a great experience with us is exactly the kind of motivation our team needs. Thank you for choosing Nathaniel Cardiff , and we hope to see you again in the future.
Kind Regards Nathaniel Team
Great experience from start to finish
Great experience from start to finish , Geraint took full control of the whole process and made it an absolute breeze and we love the new car !
July 17, 2026
Reply from Nathaniel Car Sales
Thank you for leaving us a 5* review, Geraint will be delighted with your feed back. Happy Motoring. Don't forget our £100 Customer referral scheme if you recommend us to anyone.
I enjoyed the whole experience
I enjoyed the whole experience. Shaun had plenty of patience with the many questions I asked him. I didn't feel pressured to buy and handover day was great with all the functions of the car explained and the phone synced and app binded to car etc hence the 5 stars
July 17, 2026
Reply from Nathaniel Car Sales
Hi Jules,
Thanks for the five star review, we really appreciate it.
If you would like to refer a friend or family member we will be delighted to reward you with the sum of £100 every time.
Thanks again
Nathaniel MG
Fantastic service from start to finish!
Fantastic service from start to finish! Scott was amazing, he kept in touch throughout the buying process and was very helpful, especially when demonstrating and explaining all the features. Thanks go to Zack also for organising the at-home car charger so I didn’t have to wait too long to collect my new car (which I love!)
Highly recommend Nathaniel Cars🤩
July 14, 2026
Reply from Nathaniel Car Sales
Thank you for the 5 star review and feedback, i will make sure Zack and the team get to see your feedback
The customer service was amazing from…
The customer service was amazing from start to finish of the process of me purchasing my new car. I would definitely recommend Nathaniel Cars to anyone.
July 15, 2026
Reply from Nathaniel Car Sales
Thank you for the 5 star review
The staff is very friendly and give you…
The staff is very friendly and give you all information.
July 15, 2026
Reply from Nathaniel Car Sales
On behalf of my colleagues I would like to thank you for taking the time to write such a glowing review.
Thanks
Nathaniel MG
Cwmbran
Great from start to finish
Great from start to finish. Shane was amazing at getting us a good deal and sorting everything out. Had our car within 10 days. Highly recommend.
July 8, 2026
Reply from Nathaniel Car Sales
Thank you so much for the great feedback
We really apprecite it and we hope you can share with your freinds
Kind Regards Nathaniel Team
Amazing customer service
Amazing customer service, cannot fault them. Absolutely seamless throughout
July 8, 2026
Reply from Nathaniel Car Sales
Thank you for the 5 star review, we are so glad you enjoyed your car buying experience
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.