First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
David Street, CF31 3SA, Bridgend, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered my new MG S9 PHEV my salesman Dan Blake was first class all the sale and transfer procedures were effortless including a thorough hand over of the vehicle at collection.

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Totally looked after every thing explained in detail, and clearly love the car very happy, staff were fantastic

Reply from Nathaniel Car Sales
Friendly helpful staff. Explained everything nothing to much trouble

Reply from Nathaniel Car Sales
Our experience was amazing as usual. This is our fifth car from Nathaniel’s,All the staff go above and beyond to make sure you get what’s right for you. Especially the salesman that sorted out our vehicle his name was Cody and he was amazing from start to finish.

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Very helpful friendly staff.
Car purchase went smoothly.
Customer service was excellent.

Reply from Nathaniel Car Sales
Very professional, welcoming and any questions I asked was answered as it my first time owing a MG.
All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile.
I would definitely recommend the company.

Reply from Nathaniel Car Sales
The staff/salesmen made it their mission to make sure that my question’s and expectations were met
Elliott went more than just handing over the car, he made sure I understood the new system/functions of the system and that I was happy with everything

Reply from Nathaniel Car Sales
The purchase of my wife’s car went smoothly as my PX was over 12 years old and wasn’t expecting a great deal for it, but when I came to trade my car in for a new 26 plate vehicle, the salesman offered me well below market value stating that my car had rear disc brake issues, upon disagreeing with him stating that the car had only been to Audi 2 weeks previous and was given a clean bill of health from one of their master technicians ( video proof of this also). Therefore I DIDN’T GO AHEAD WITH THE PURCHASE.
I took my business elsewhere!!!

Reply from Nathaniel Car Sales
We had our new car from Nathaniel cars in Cardiff and our sales rep was Shane Perry he was brilliant from start to finish couldn't have asked for a better sales man ge explained every single detail of the car. Would highly recommend them. One happy customer 😀

Reply from Nathaniel Car Sales

Reply from Nathaniel Car Sales
Julian was fab when we were getting our new car & put us at ease, talked me through working the car as well with all the mod cons

Reply from Nathaniel Car Sales
Second time to buy a car at Nathaniels that says it all

Reply from Nathaniel Car Sales
The salesman took time to explain, respond to questions & to demonstrate the vehicle's controls. He accepted I did not want finance or to sign anything before thoroughly reading & checking paperwork. He was courteous & considerate of our needs. He was efficient & returned calls. The car arrived promptly for test driving, was suitable & in good condition. We were assisted in the process of applying for the installation of an upgraded charger & in transferring personalised number plates.

Reply from Nathaniel Car Sales
The Salesman we had named Jake was immense and very helpful making the experience 1st class

Reply from Nathaniel Car Sales
Cody crowther was very professional and ensured the whole experience in finding our new car was a positive one.

Reply from Nathaniel Car Sales
Brilliant service all round staff go above and beyond to support. Shane in particular provided excellent support.could not fault him.

Reply from Nathaniel Car Sales
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.