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Neilson Active Holidays Reviews 

881
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly knowledgeable, often going the extra mile to ensure a fantastic holiday. Many people highlight the brilliant activities, well-run resorts, and excellent value for money, finding the booking process easy, seamless, and efficient, often facilitated by helpful representatives and a user-friendly website. However, some customers noted occasional difficulties booking specific accommodation types online or when needing more detailed information. A few also mentioned some staff seemed uninterested or closed services early, with isolated issues regarding transport or lack of alternative solutions.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their friendliness, helpfulness, and... See more

Booking process

Clients share positive opinions on the booking process, with many finding it simple, easy, and... See more

Holidays

Users describe positive interactions with holidays, with many reviewers consistently praising the overall... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent customer service and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of booking and navigating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great resort with lovely laid back social vibe . Beautiful setting. Remote Greece but for me that’s part of its charm. Great tennis and reality lovely MTB routes - lots through olive groves, vines etc... See more

Rated 5 out of 5 stars

Our first Neilson holiday and pretty much everything about it was brilliant, plenty of activities, evening entertainment and the staff are all so friendly. Loved it that much on our last night we book... See more

Rated 5 out of 5 stars

Our week in Vounaki was fantastic,all sports were great, the food was excellent, the best we have ever had at a Neilson resort. Staff were so helpful , especially the Greek bar and restaurant staff. N... See more

Rated 5 out of 5 stars

So well looked after by the fantastic Greek staff and also Neilson staff. The food is absolutely wonderful not your average buffet. All beautifully presented. The chefs really take a pride in all they... See more



Company details

  1. Tour Operator
  2. Beach Resort
  3. Luxury Hotel
  4. Ski Holidays
  5. Ski Resort

Written by the company

Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

881 reviews

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4.7

All reviews

(881)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Notch Neilson

Really great team who helped me book my first Neilson holiday. The team know their stuff and helped me decide on where I should book. Neilson holidays every time for me.

April 9, 2026
Rated 5 out of 5 stars

Ease of booking

Ease of booking, dates we wanted, good price and full of all the activities we enjoy.

Been here before, happy to be going back.

April 8, 2026
Rated 5 out of 5 stars

This company always delivers

This company always delivers. Booking and guidance regarding resort or any other issues you may have. You can always talk to a representative wether in resort or prior to holiday. Not really surprised that people are on their 3rd/4th visit.

April 2, 2026

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