Protyre Autocare Reviews 

212,823
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35,554 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient service, noting that jobs are completed very quickly and at extremely reasonable prices compared to other local options. Many consumers also mention that the staff members are exceptionally welcoming, highly knowledgeable, and always ready to help with any vehicle needs in a polite, professional manner. Additionally, people appreciate the clear, detailed explanations provided by the team regarding necessary vehicle repairs and general maintenance work. However, some customers also noted occasional issues with scheduling delays, poor communication regarding follow-up questions, and unexpected administrative errors during their visits.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient staff, prompt tyre fittings, and reliable MOT... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as friendly, polite, and very... See more

Price

People report positive experiences with price, often noting that costs are reasonable and competitive... See more

Product

Customers had ambiguous experiences with product, reflecting a mix of satisfaction and recurring issues. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting welcoming staff, efficient work, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more

Company replied

Rated 5 out of 5 stars

I Booked my MOT with Protyre who also carried out the work needed. The staff were very professional and many thanks to Naushad Ahmed who controlled the work, managed to juggle a few other appointm... See more

Company replied

Rated 5 out of 5 stars

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more

Company replied

Rated 5 out of 5 stars

Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.7

All reviews

(212,823)

33,096 reviews in the last 12 months

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Rated 5 out of 5 stars

Polite and helpful staff

Polite and helpful staff, dropped the car off told it should be ready within the hour and would give me a call to confirm,
50mins later got call to collect the car, told MOT was fine with no issues.

September 2, 2026
Rated 5 out of 5 stars

Very pleasant and helpful gentlemen

Very pleasant and helpful gentlemen. Sorted out the windscreen wipers I needed as one of mine was broken. I called in the morning they said they would order new ones and to come back later in the afternoon which is what I did. Fitted new ones and very satisfied with the service. So thank you for sorting it out for me an elderly lady. Would recommend your services.

September 7, 2026
Rated 3 out of 5 stars

Reception staff very welcoming and…

Reception staff very welcoming and friendly
The waiting area is in need of a refurb
The fitting of two tyres seemed to take a long time
This location was unable to check tracking due to combination of the wheel construction and their equipment being unable to lock on.Verbal comment that removed tyres seemed evenly worn
Was recommended to visit Carlisle branch who should have up to date kit ( this Kuga is 17 months old and one of UK main SUVs)

September 7, 2026
Rated 3 out of 5 stars

Long period for tyre replacementment

The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in the tyre pressures later on in the day.

September 7, 2026
Rated 5 out of 5 stars

Great Service and very helpful staff

Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me the mobile number, removed my tyre and left my car there while I got my wheel repaired. Refitted my tyre once welded and checked it out before I left. Very impressed.

September 7, 2026
Rated 3 out of 5 stars

Ordering on line Issues

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not heat and if they were they could not be fitted as staff had a bad back!! Had to wait another 3 days before fitting.

September 7, 2026
Rated 5 out of 5 stars

Pro tyre are excellent

Pro tyre are excellent. Great communication, friendly staff and happy to explain things. They were very accurate timewise and were happy to let me drop my car off hours earlier.
They will definitely be my go to garage.

September 7, 2026
Rated 5 out of 5 stars

This is the second time I've been to…

This is the second time I've been to Protyre at Segensworth and both times were a very positive experience. Very clean workshop a d reception. Friendly staff. The service I received was very good 😊

September 7, 2026

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