Protyre Autocare Reviews 

212,826
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for consistently delivering prompt, high-quality, and efficient vehicle repairs on multiple occasions. Many people also appreciate the highly competitive prices, clear explanations provided by mechanics, and welcoming atmosphere experienced throughout all routine garage visits. However, some reviewers were not happy with occasional communication breakdowns, unexpected extra charges, and noticeable delays regarding essential vehicle maintenance services. A few other people also felt that unnecessarily long waiting times for retests, scheduling difficulties, and disorganized front desk operations created a genuinely frustrating experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly and knowledgeable staff.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Price

Consumers find price to be positive and consistently highlight the competitive and fair rates offered.... See more

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concerns. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, noting that staff are welcoming, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did! Andy and K.C were outstanding. Customer focused servi... See more

Company replied

Rated 5 out of 5 stars

My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... See more

Company replied

Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.7

All reviews

(212,826)

33,287 reviews in the last 12 months

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Rated 3 out of 5 stars

Called in to get a tyre repair and was…

Called in to get a tyre repair and was told need a new tyre. Opted to change the two on same axle. Was told that tyre brand wasn’t available and best price was for 2 at £180 each approx.
Decided to have a look on line and discovered that I could get the tyre brand I wanted and it would be £40 less from same garage (Protyre Leyland). I booked it.
The fitting and service was excellent. However the initial contact and suggested pricing etc was not.
Have always used this garage for many years. Not so sure anymore

September 7, 2026
Rated 2 out of 5 stars

You wanted £900 to replace 3 items on…

You wanted £900 to replace 3 items on my mot
The 1st garage I rang near me to do the same work was £385 so that's less than 1/2 price !!
Also the manager had just sacked a member of staff for not working very hard after his holiday so they were short staffed lol

September 7, 2026
Rated 5 out of 5 stars

I turned up without an appointment

I turned up without an appointment. Said I needed 3 new tyres. The guy behind desk looked up my details as I'd used Protyre before and gave me a quote which was very acceptable. I agreed price and offered to come back another time. He said they had a cancellation and could do it now. Sat down and had a free coffee from their machine. The guy doing fitting wonderfully located lock nut which had fallen into space side of boot. Soon had job done and I was paid up and away. Service with a smile 😃

August 28, 2026
Rated 4 out of 5 stars

Website need attention

Very professional service at Bideford which advice around correct tyres.

Marked one star down due to the Protyre website not providing the correct option when booking initially, which meant I had to attend Bideford twice. This is no way reflects the quality of service from Bideford.

Please review and update your website to ensure correct tyre speed ratings for electric cars are appropriate.

September 7, 2026
Rated 5 out of 5 stars

Good service

Good service - sudden flat tyre. Quoted a reasonable price for two tyres - find them honest as went last year and they said I did not need new tyres yet

September 7, 2026
Rated 5 out of 5 stars

Professional approach

Very professional approach and excellent customer service even in busy time. Process from Mot booking to getting it done was flawless and smooth. Fast end effective

September 7, 2026

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