DLG Auto Services Reviews 10,680

Service from beginning to end excellent. Quickly repaired car and returned before date given . Staff courteous and pleasant at all times.

This company were very responsive and diligent in everything from repairs , courtesy cars and communication. Also went the extra mile.

I just wanted to take a moment to thank the team at DLG Auto Services for the outstanding service following my recent repair.

After the collision (which thankfully wasn’t my fault), I was genuinely impressed by how quickly and efficiently everything was handled. The repairs were completed far sooner than I expected—especially given how close it is to Christmas—and the car looks and feels like new again.

I really appreciated being kept informed at every single stage of the process. Both the collection and delivery drivers were polite, friendly, and professional, which made the whole experience even smoother. Having the car returned fully valeted was a lovely touch and very much appreciated.

The team’s work ethic, attention to detail, and customer care truly deserve recognition. Thank you for making what could have been a stressful situation such a positive experience.

Julie Short

This company is not fixated with doing everything online. Staff are helpful, ring back if busy and are knowledgeable.

Cannot fault the repairs to the vehicle.

Excellent service. Very good courtesy car. Kept me informed. Recomnend this company.

The work has been completed to "as new" and everything else went fine. One rearranged appointment but in plenty of time to agree the revised date

Excellent bodywork and paint repair carried out to a very high standard. The headlight replacement was fitted perfectly and the paintwork was colour matched flawlessly - you genuinely can’t tell any work has been done. Great communication throughout, friendly service, and everything was completed ahead of time. Highly recommended thankyou :)

Everybody we dealt with from Kate on reception to the gentleman assessing the damage and the guys collecting and dropping the car back off were courteous, sympathetic and efficient. We were kept informed of progress at every stage and the repairs were carried out speedily and to an excellent standard. First class service

Oh my god i can not believe what first class professionals from the well mannerd gentlemen that brought us the courstey car and they kept me in touch with what stage the car was going through, and when they brought the car back i could not believe it how they managed to match the metallic colour amazed me was all cleaned and polished like new when they brought the car back to me, absolutely unbelievable highly recommended thank you.

Delay in replacement car ,delay in collecti⁹

They did exacly what they said they would in timely and professional manner, all the communications I had were polite and fully informative, the collection and delivery were carried by a polite and helpful driver. All around my experience was first class

Thank you for not making a drama out of my accident. Everyone at DLG was great at letting me know what was happening . Great service. Thank you

Very efficient, got job done quickly. Good communication. Pleasant delivery driver.

Fantastic staff, kept me well informed throughout. Finished to a very high standard and extra quick.

IT WAS STRAIGHTFORWARD FROM BEGINNING TO END. EXCELLENT SERVICE

Dealt with the issues with the damage to my car. Was not always easy to contact them but when they called back the issues were dealt with and my replacement car first was a mess but the second one was great and equivalent quality to my own. Took a very long time to sort out the costs as the person who caused the accidents insurance were not replying. I was kept informed and DLG kept to their timeframe.

Brilliant service from start to finish!
Door to door service and regular updates on repairs. First class workmanship too. Thank you all at DLG...😀

I had the best customer service experience with DLG. I spoke to Ellie & Megan who were so lovely and arranged for my car to be collected from my home address and taken to the garage for repair. Dean called within the time slot to confirm when he would be arriving to collect my car and also when he’d be delivering it back to my address after it had been repaired. He was so kind and helpful.
The garage called to give me feedback on the damage and what repairs they needed to carry out ( sorry can’t remember the guys name but he was also very nice and gave clear and concise information) My car looks great
What a fantastic team - thanks a million. Your customer service is second to none.

They did an excellent job repairing the bumper and wing of our Honda Jazz. The car was also collected, cleaned and returned.