Conveniently able to drop off car late on day before MOT date which helped us immensely. Talk through Video inspection under car is great to advise on condition seen. Thanks Leon. Jamie Barrett’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror. I was greeted by Sofia friendly warm smile. What a asset this young lady i... See more
Company replied
Amazing experience! Freddie dealt with the sale from start to finish. Communication was on point whether it be a phone call or emails. We wasn’t pushed into anything but when we decided on the OMODA 7... See more
Company replied
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
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Jamie in the Service Dept of Hyundai
From the start, Jamie in the service dept of Hyundai, welcomed me with a smile, confirmed time for a while you wait service. The time anticipated was beaten by 30mins, much to my satisfaction. Pleasant throughout. Nice experience.
July 15, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Roger,
Thank you for sharing your positive experience at our Hyundai Service Department! We're glad Jamie's friendly welcome and prompt service left a lasting impression on you.
Kind regards, Toomey Motor Group.
Had new tyres replaced at very short…
Had new tyres replaced at very short notice , very impressed that Jamie booked the car in at short notice and only a short wait for the new tyres, will be using toomeys to maintain my car in the future
July 15, 2026
Unprompted review
Reply from Toomey Motor Group
Hello a,
Thank you so much for your kind words! We're truly happy to have been able to accommodate your needs quickly and efficiently.
Kind regards, Toomey Motor Group.
Excellent service from Jamie
Excellent service from Jamie. Was easy to get a convenient appointment when I called, online check in was efficient and allowed me to specify exactly what needed looking at and the work was completed really quickly. Will be back for all future servicing.
July 14, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Daryl,
We're pleased you had a great experience with us! We'll make sure to pass along your kind words to Jamie, and we look forward to serving you again in the future.
Kind regards, Toomey Motor Group.
Toomey Southend Hyundai service
Great service today for my car's service. A special mention to Jamie on reception, who made the whole drop-off and collection process nice and easy.
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Richard,
We're pleased to hear that our team, including Jamie, provided a great experience for your car's service. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey Motor Group.
Jamie was more than hopeful and made my…
Jamie was more than hopeful and made my experience there a lot smoother whilst waiting for my car. He was more than helpful and provided a service beyond any expectation. I am so happy that I have chosen toomey. The staff within the showroom were extremely receptive and accommodating as well as the service team who done an amazing job in the repair of my car. I could not recommend them enough.
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Gerald,
I'm glad to hear that Jamie made a positive impact on your experience at Toomey, and that our staff and service team worked together to make your car repair process smoother. We're pleased you're happy with the service you received!
Kind regards, Toomey Motor Group.
Very good service
Very good service
Very polite and friendly customer service from Ellie at reception.
My car was cleaned and the service was completed in the agreed time frame.
Thank you
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Casey,
We're truly happy to hear that our team, especially Ellie, provided a great experience for you! We're glad we could meet your expectations and appreciate your feedback.
Kind regards, Toomey Motor Group.
Sarah was incredibly helpful
Sarah was incredibly helpful. Great service highly recommend 🥰
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello James,
We're happy to hear that Sarah provided you with great service! Thank you for taking the time to share your positive experience with us.
Kind regards, Toomey Motor Group.
Great professional service
July 9, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Keith,
We're pleased to hear that you enjoyed our professional service! Your satisfaction is what drives us to continue delivering exceptional results.
Kind regards, Toomey Motor Group.
Car service
Jamie was friendly and helpful , told me about software & how much time that would add to my wait. I had chosen to wait while car was serviced . Tea and coffee available . It took exactly how long I was told it would take .
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Louise,
We're glad to hear that Jamie provided excellent service, and we're glad you appreciated the transparency about the software update's impact on your wait time. We'll make sure to pass along your kind words to Jamie!
Kind regards, Toomey Motor Group.
Extremely happy with the service
Extremely happy with the service. Amber was extremely professional, polite and friendly.
July 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sophie,
We're really glad to hear that you had a great experience with our service! Thank you for recognizing Amber's exceptional professionalism and warm demeanor.
Kind regards, Toomey Motor Group.
Reply from Toomey Motor Group
Hello DeeJay,
We're delighted to hear that you had an amazing experience with us! Thank you for sharing your kind words, it means the world to our team.
Kind regards, Toomey Motor Group.
Waited whilst my car had its 40k mile…
Waited whilst my car had its 40k mile service. Was kept updated by Jamie throughout the process. Great customer service from Jamie as always
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Spencer,
Thank you for your kind words, we're truly happy to hear that Jamie provided great customer service and kept you updated throughout the process!
Kind regards, Toomey Motor Group.
Had my service done and waited there
Had my service done and waited there. Njce showroom, lovely air con in this heat and drinks you can help yourself too. Staff are lovely and polite and service done efficiently
July 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Nicola,
I'm glad to hear that our showroom was comfortable for you, and that the staff were friendly and efficient with your service. It's great to know that we could provide a pleasant experience during your visit.
Kind regards, Toomey Motor Group.
Excellent service from Ellie and Paul
Excellent service from Ellie and Paul
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Christine,
We're glad to hear that our team members Ellie and Paul provided excellent service. We'll continue to recognize their efforts in delivering top-notch support to our customers.
Kind regards, Toomey Motor Group.
Really really good service from Ellie
Really really good service from Ellie
July 13, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Vernon,
Thank you so much for taking the time to share your wonderful experience with us! We're so happy to hear that our team member, Ellie, provided you with exceptional service.
Kind regards, Toomey Motor Group.
Millie made purchasing my car really…
Millie made purchasing my car really easy and she was always on hand to answer any questions i had no matter how silly they may have been. Thank you again Millie for making it such a smooth processs.
July 11, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Lauren,
Thank you so much for taking the time to share your wonderful experience with us! We're truly happy to hear that Millie made purchasing your car easy and enjoyable, and we appreciate her dedication to helping you every step of the way.
Kind regards, Toomey Motor Group.
Very efficient and pleasant lady (Sarah)
July 9, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Rwith,
We're pleased to hear that Sarah provided a great experience! Thank you for sharing your positive feedback, it means the world to us.
Kind regards, Toomey Motor Group.
everything went smoothly
June 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Mr,
We're glad to hear that your experience was seamless, thank you for sharing!
Kind regards, Toomey Motor Group.
I came in to drop my car off to get it…
I came in to drop my car off to get it checked, I delay with Jamie he was very professional and helpful
July 11, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Marie,
We're pleased to hear that you had a positive experience at our shop! Thank you for recognizing Jamie's professionalism and helpfulness.
Kind regards, Toomey Motor Group.
Really excellent service
Really excellent service. Friendly, helpful member of the team, was given all the info clearly and car service was carried out promptly. Superb, thank you
July 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Mr,
Thank you so much for taking the time to share your positive experience with us! We're really glad to hear that our friendly and helpful team member provided you with excellent service, and we appreciate your feedback on how prompt and clear they were in their communication.
Kind regards, Toomey Motor Group.
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