Conveniently able to drop off car late on day before MOT date which helped us immensely. Talk through Video inspection under car is great to advise on condition seen. Thanks Leon. Jamie Barrett’... See more
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Review summary
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My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror. I was greeted by Sofia friendly warm smile. What a asset this young lady i... See more
Company replied
Amazing experience! Freddie dealt with the sale from start to finish. Communication was on point whether it be a phone call or emails. We wasn’t pushed into anything but when we decided on the OMODA 7... See more
Company replied
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
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Great service from the team
August 12, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Derek,
We're glad to hear our team provided great service! We'll keep working hard to ensure every customer interaction is a positive one.
Kind regards, Toomey Hyundai Southend.
Sarah in the front desk was very…
Sarah in the front desk was very welcoming, kind and professional at the same time. Servicing was on time. Overall an excellent experience.
August 12, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Hreem,
We're so happy to hear that Sarah provided a warm welcome and exceptional service, and we're glad our team was able to meet your expectations.
Kind regards, Toomey MG Southend.
From the moment I sat down at the…
From the moment I sat down at the service desk reception I was treated as a valued customer. Jamie was very polite and respectful listening to my queries and questions and answering without hesitation or flannel but with confidence and assurance. Once my car was booked in I was offered a refreshment while I waited for my lift home. The whole experience was a pleasure today having my car serviced MOT and a few updates and a car wash in record time. Thank you again Jamie.
August 11, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sandra,
I'm glad to hear that your experience at our service desk was pleasant, with Jamie providing polite and respectful assistance throughout. It's great to know that we were able to get your car serviced and ready for you quickly and efficiently.
Kind regards, Toomey Hyundai Southend.
I came in to have my car serviced…
I came in to have my car serviced today. Jamie who was the worker who helped me was very warm in his approach and explained things to me. Made me feel at ease. Took time to explain things to me. He went away to the sales team and made enquiries for me when I had asked for clarity on an issue. Very helpful and good customer service approach.
August 11, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Customer,
Thank you for sharing your positive experience with us! We're glad to hear that Jamie provided a warm and helpful approach, taking the time to explain things to you and addressing your concerns in a satisfactory manner.
Kind regards, Toomey Hyundai Southend.
MEDIA SCREEN
Explained all options open to me,very thorough and very professional!
August 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Stephen,
We're really glad to hear that our team provided you with a comprehensive and professional experience. Thank you for your kind words, we're grateful for the opportunity to serve you!
Kind regards, Toomey Hyundai Southend.
Friendly
Friendly, quick and reasonably priced. Sarah was extremely helpful as well. What's not to like?
August 11, 2026
Unprompted review
Reply from Toomey Motor Group
Hello FBM,
We're really glad to hear that you had a great experience with us! Thank you for your kind words and we look forward to serving you again.
Kind regards, Toomey MG Southend.
Jamie is a really nice person
Jamie is a really nice person. He is so helpful, really friendly and does everything he possibly can to help and solve any problems. While there we actually have a great laugh together too. I do recommend him to others.
August 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello John,
Thank you for your kind words! We're truly happy to hear that Jamie's exceptional service left a lasting impression on you.
Kind regards, Toomey Hyundai Southend.
Sarah was very professional and a…
Sarah was very professional and a friendly member of your team. She made me feel welcome and relaxed.
August 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Hayley,
We're truly happy to hear that Sarah provided you with an exceptional experience, making you feel welcome and relaxed! We'll be sure to pass along your kind words to her.
Kind regards, Toomey MG Southend.
Repairs done swiftly & good customer…
Repairs done swiftly & good customer service from Sarah keeping me updated while I waited
August 10, 2026
Unprompted review
Reply from Toomey Motor Group
Hello David,
We're really glad to hear that our swift repairs and excellent customer service met your expectations, thank you for sharing your positive experience with us!
Kind regards, Toomey MG Southend.
Great customer service
Sarah was great from the moment we dropped the car off, friendly and welcoming. There was a delay due to the part required arriving damaged but Sarah made sure to let us know as soon as possible, providing options that would suit us best. Great service from MG Southend all round.
August 6, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Linsey,
We're glad you had a positive experience at MG Southend, and we appreciate your feedback on the great job Sarah did in keeping you informed about the delay and offering suitable options. We'll make sure to pass on your kind words to the team.
Kind regards, Toomey MG Southend.
Would recommend …
Having made a previous visit when I couldn't find what I was looking for I was contacted by Richard Pemberton. He suggested that I should come up and view some of the stock they had. I made a return visit on Friday and was greeted by Ben Hughes who showed me around one of the type of vehicles that I am interested in, I found him to be very knowledgeable and explained the features of the car. I look forward to a return visit in the very near future, thanks to both of you for your assistance. I shall be returning 🙂
August 7, 2026
Unprompted review
Reply from Toomey Motor Group
Hello John,
Thank you so much for taking the time to share your wonderful experience with us! We're so happy that Richard and Ben were able to assist you and look forward to welcoming you back soon.
Kind regards, Citroen Toomey - Basildon.
Great customer service - marcel rogers
Great customer service from Marcel Rogers at Basildon. My daughter had an intermittent scraping noise from a wheel and couldn’t get it looked by service for a week (which is not so good) but Marcel in sales sorted it out for her within an hour. Brilliant
August 7, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Nigel,
I'm glad to hear that Marcel was able to quickly resolve the issue with the scraping noise on your daughter's wheel, and I appreciate you taking the time to share your positive experience with us.
Kind regards, Toomey Chery Basildon.
I always get great services
I always get great services. Im always welcome well, offered refreshment and kept updated on my car. Work was carried out swiftly and on the day.
August 7, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sarah,
We're glad to hear that you had a positive experience with our service, including being welcomed well, offered refreshments, and kept updated throughout the process. We're also pleased that your car's work was completed efficiently and on schedule.
Kind regards, Toomey Hyundai Southend.
Reply from Toomey Motor Group
Hello Steve,
We're glad to hear that our car service process was clear and efficient for you. We strive to make every interaction with us as seamless as possible, and it's great to know we were able to achieve that in your case.
Kind regards, Toomey Hyundai Southend.
Jamie - Service advisor
Jamie - service advisor was excellent! If I could rate him higher I would! What an asset to your company!
Thanks for your help Jamie, really appreciate it. Will definitely be back
August 7, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Connie,
We're pleased to hear that you had a great experience with Jamie and appreciate his exceptional service. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey Hyundai Southend.
Reply from Toomey Motor Group
Hello R,
We're truly happy to hear that our repairs were completed quickly and effectively, thank you for choosing us!
Kind regards, Toomey MG Southend.
Jamie in service and Jamie in sales was…
Jamie in service and Jamie in sales was very helpful
August 6, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Barry,
We're really glad to hear that our team, including both Jaimie in Service and Sales, provided you with a helpful experience. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey Hyundai Southend.
Jamie was brilliant today with…
Jamie was brilliant today with everything!!!
August 5, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Shihab,
We're glad to hear that Jamie provided excellent service and met all your needs. We'll make sure to recognize Jamie's hard work in our internal systems.
Kind regards, Toomey Hyundai Southend.
Good reception from Mia Charters
Good reception from Mia Charters, speedy service. All great.
August 6, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Mr,
Thank you so much for your kind words! We're glad to hear that our team provided a good reception and speedy service.
Kind regards, Toomey MG Basildon.
Nearly 12 months without my car
Here I am again, writing a poor review for Vauxhall Toomey Basildon
My previous reviews seemed to of been removed.
Customer service as Toomey Vauxhall Basildon repairs … appalling, along with the manager who seem to ignore my emails, they have had my car for 10 months (bar 2 weeks in January when I paid my bill) they have it back as the part “fixed” wasn’t correct so had to order another. Here I am 7 months down the line still without my car. Finance is due to end in sept 2026 and no confirmation of proof they are chasing the part as they have told me a number of times. WHY the delay!!! You know I want to hand the car back to Stellantis I paid my bill and I can’t hand it back until road worthy. It is out of my hands. I need a call today
August 6, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Lisa,
Thanks for sharing your experience with us. We are very sorry for the ongoing delay and appreciate how frustrating it must be to have been without your vehicle for such a prolonged period.
We understand that the outstanding part is still awaited, and our team is continuing to chase the supplier regularly for an update.
A member of our team has spoken with you recently and has also emailed you to explain the process and the position regarding your vehicle and finance agreement should the repair extend beyond the final payment date.
We appreciate your patience while we continue to pursue this matter and will provide you with an update as soon as we receive further information from the supplier.
Kind regards, Vauxhall Toomey Basildon.
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