The house had all the amenities you need for a weeks stay. The place was very clean, comfortable beds, great shower and a large bath in the main bathroom. The chairs on the rear patio are a bit uncomf... See more
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Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.
Contact info
Coastal House, Narberth Road, SA61 2XG, Haverfordwest, United Kingdom
- 01437 765765
- info@coastalcottages.co.uk
- www.coastalcottages.co.uk
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Replied to 91% of negative reviews
Typically replies within 1 week
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Stunning cottage and wonderful company to book with
An amazing cottage (4th visit) with stunning views. Extremely relaxing location. Coastal Cottages are a very professional and friendly company to deal with, will definitely be using them again.
Nice cottage but let down by a few things
The cottage was nice, quaint and quirky. The position right by the beach was outstanding. We loved the view of the sea from the bedroom window. The beds were very, very comfortable and the duvets and pillows were of high quality.
The slight downside was the heating. It is heated by night storage heaters which had not been put on before we arrived so it was very cold and unwelcoming when we arrived. We were glad of the log fire which did get the living room reasonably warm once we got it going, but the kitchen/ dining room, bedrooms and bathrooms were very cold. On the following days the night storage heaters provided reasonable warmth during the day but by the evening they had given off most of their heat so the rooms got quite chilly. We certainly needed the log fire. We were there in March and at a particularly stormy time with a bitterly cold wind. Probably in the summer months this would not be such a problem.
It was made worse by the fact one night there was a power cut at 2:30am and the power was not restored until 4pm the following afternoon, so no heat in the storage heaters, no hot water, no way of cooking etc during this time. However I accept that is not the fault of the cottage owners.
I was slightly disappointed that there was no 'welcome pack' (milk tea/coffee etc) on arrival which is usual in most self catering cottages we have had, and which allows you to have a hot drink on arrival before going to get your shopping. This is a minor point but along with the cold it added to the unwelcoming feel when we first arrived. Also parts of the cottage could do with a good dusting!
Overall a nice cottage and we probably would stay there again but a few little things let it down.
Website/online booking
The Coastal Cottages website makes it easy to find the cottage you want, the information is clear and well-presented, and the booking system is clear and fast.
This is the third time we have used…
This is the third time we have used Coastal Properties and they are always very helpful.
We always enjoy our stay at our chosen cottage which is always clean and spotless when we arrive.
A last minute break away.
Easy to navigate website, comprehensive and accurate property descriptions and easy booking.
It's a third time we have booked with…
It's a third time we have booked with 'Coastal Cottages' very easy to book and we have phoned their office to enquire about our stays in the past and they were very good answering any concerns.
We are looking forward to our stay in Solva this time
Really straight forward booking.
No problems.
Very helpful when I need to change…
Very helpful when I need to change location and also in extending holiday. Friendly communication on the telephone.
Change of booking
I needed to change my booking because I realised that the original location wasn’t suitable for my dog. We were switched to a nearby cottage with no problems. The issue was dealt with quickly and efficiently.
Afallon, Mathry
Booking the holiday was quick and easy on line. I had a query regarding my final invoice and my email was replied to the next day. Fast and efficent service. I have used Coastal Cottages Pembrokshire for many years and keep returning due to the hassel free booking system and lovely holiday accomadation.
Easy to book
Easy to book, we have used Coastal Cottages for many years, the properties are clean, well priced and the descriptions are accurate. Recommended.
Easy booking process
Coastal cottages website is uncomplicated and easy to navigate making comparisons between properties simple. Just about everything you might need to know is laid out in sufficient detail to allow an informed choice to be made. Then a couple of clicks sorts out the booking process. All very straightforward.
Everything good easy to book and pay.
Great service from coastal cottages
Great service from coastal cottages. Booked a lovely cottage for a weeks holiday. Happy with the price & ease of booking.
Seamless booking experience
Seamless experience as ever booking with Coastal Cottages. That's the reason I've been using them for a good 15 years or more!
Payment failed initially.
I usually have no difficulty booking online on this website, which is normally easy and straightforward. However, on this occasion, the online booking process failed three times. I used two different credit cards and input a OTP each time. The error message said the processing of my payment failed.
I tried again several hours later and was successful.

Reply from Coastal Cottages of Pembrokeshire
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