Tommee Tippee UK Reviews 11,699

I have a few Tommee Tippee products but had an issue arise with the PrepGo Feed Maker. Contacted TT customer service via online chat, and dealt with Beverley who was amazing. She went through troubles... See more

I have a few tommee tippee products and am really really impressed with everything I have, what sets tommee tippee apart from other companies is the amazing customer service that you receive along... See more

Very helpful friendly members of staff . Had to find replacement straw for my little ones trainer straw cup as she had bitten through the straw within a month of use even though they are bite proof. H... See more

My delightful husband lost our let’s go bottle warmer lid, being that our new born will only drink pre-made formula warm when we’re out,I couldn’t take it out without the lid. I contacted customer ser... See more

I used Tommee Tippee bottles with my first daughter, who is nearly 9, and now with my daughter, who's 11 weeks old. Once again, it's the same amazing product. I even had a small issue, but after conta... See more

I spoke to Martin via the live chat, really quick and simple process and didnt take long at all to speak to an agent. Martin was super helpful and polite and answered and resolved my query quickly. Le... See more

Excellent customer service from Andy at customer care! Had issue with quick chop product, contacted support team and received an email response the next day (request sent on a Sunday). Andy arrange... See more

We were concerned that the horn on my wifes breast pump was too large. It wasn't entirely clear what our options were online, and we were considering ordering a new pump that comes with a small... See more

My toddler does great with these bottles and they are very easy to care for however, my cats constantly steal the silicone valves and tear them up making the bottles useless. I contacted them to see a... See more

I spoke with Andy at tommee tippee who was more than happy to help in any possible. We had some prep machine filters from Amazon (tommee tippee brand) that were faulty. Despite the filters not being p... See more

I had recently bought the tommee tippee go prep formula feed maker. However after 3 uses, the lid started to flash red and not work properly. I messaged tommee tippee on Facebook, and after verifyin... See more

We had an issue with our Prep Machine so we contacted the customer services and didn’t have to wait long at all to speak to someone. We explained the situation (constant red light around the on butt... See more

We have been using the PrepGo Formula feed maker and highly recommend it! We bought another to use while the other is sterilising. We did have an issue with one but the customer service team at Tommee... See more

My order was flagged as possible resale and not accepted by Tommee Tippee. I then had to contact support and explain why I was buying 4 of the same sleeping bag and then reorder again. I would underst... See more

Had issues with Yodel (not the first time) and my order was not delivered. Contacted Tommee Tommee and got a positive response today. Izzy has helped me to fill in a form and reordered my parcel. Fa... See more

I contacted Tommee Tippee with a query relating to event support. While they were not obliged to assist, I really appreciated that they took the time to reply and address my message in a thoughtful an... See more

I had an issue with my Tommee Tippee bottles and spoke with Debbie in their customer services team who was incredibly helpful. She spent a whole going through all the details with me about the issue... See more

I hadn't received tracking from the delivery company, says within 24 hours on website but it had been longer. I didn't like that you couldn't just email, but spoke through the chat service on facebook... See more

I purchased a Baby monitor which developed some problems with charging and so needed to contact the Product Support Team to discuss a replacement. Good customer service is easy enough when you are sel... See more

After ringing the support line for advice regarding issues with the Perfect Prep bottle machine, Beverley was very prompt, caring and patient to investigate and support in resolving the issue. She w... See more

I had a problem with a Tommee and Tippee Day and night prep machine. So, the lovely lady Jo asked me to send a video which I explained issues on the video. She listened to my concerns and resolve... See more

Tommee Tippee have the best customer service. I have had a few issues with the anti colic bottles & both times the parts have been sent out. These bottles are my favourite. Spoke to Florence today & s... See more

Amazing support and customer service. Very fast responses and were willing to solve my issue despite constraints. Have replaced my missing part without any cost. Highly recommend purchasing Tommee Tip... See more

Evri delivered my parcel to the wrong address. Evri denied responsibility and said I needed to talk to Tommee Tippee. It was impossible to get through to anyone to see if we could do anything about i... See more

I contacted Tommee Tippee support regarding our baby monitor, which had been gifted to us and after around 1.5 years of use had unfortunately started to break down. From the moment I raised the ti... See more

Recent interaction with customer service was poor. 2 weeks with no reply from Anna, then after me contacting again another employee finally advised me. I was only asking if I could purchase stems/vent... See more

I’m extremely disappointed with the Tommee Tippee No Touch Thermometer. I bought it expecting something reliable, especially when it comes to checking my baby’s temperature, but it’s been the co... See more

Honestly, I’m really disappointed with this brand. Quality has been terrible and the price is so expensive I bought a Tommee Tippee Closer To Nature 6 Pack (260ml) Anti-colic Baby Bottles - Clear/Teal... See more

Could not say a bad word about tommee tippee. I spoke with Jude and Honorine today who have been so incredibly helpful and generous. A great company with great customer service.

Purchased the dream maker and what a disappointment. If you are looking for a white noise machine, don’t buy this one! It keeps turning off by itself throughout the night, which completely defeats its... See more

I was looking for a staw replacement for my little ones cup as thy had bitten through it. Debbie form tommie tippee informed me that isn't a a thing. She gave me three options of cups to replace my li... See more

I had an issue with my prep and go and spoke to Sophie at Tommee Tippee customer services and within minutes she had arranged for a new one to be sent out. 10/10 service thank you

I contacted the parent care team at tommee tippee company and was very impressed with their response time and how helpful they all were. I am very grateful to them for all their help.

They have a great customer service I was struggling with the coupon code then I talk to Kelly on live chat She resolved my issue within 15 mins Really appreciated

Debbie, one of Tommee Tippee's parentcare specialists, contacted me following feedback I gave from an online chat. The online chat resolved my issue and sent out replacement teats for a bottle... See more

Great experience with customer service. We contacted them due to a seal in our letsgo warmer. They were helpful and ended up sending one out FOC. Jo and Honnor were great

Excellent service! Products were replaced like for like with no hassle or fuss. I contacted to explain the issue I had, sent a picture, confirmed where I had purchased from and received replacement it... See more

I spoke with Beverley who was amazing and took all my details and dealt with my problem promptly. She was a pleasure to deal with. If all employee are like her Tommee Tippee are doing something right.... See more

A part on my tommee tippee perfect prep machine broke and after speaking to the customer service team (specifically Sophie and Izzy) they managed to sort it out and I can continue to use their great p... See more

The delivery company used is yodel and they created several issues for me. Trying to get my order sorted after a non delivery was painful and went on for weeks. Yes the customer service team was res... See more

Absolutely fantastic customer service! The duck valve fit my breast pump was damaged and Debbie sorted the issue within minutes! Not only sending a replacement but spares also.

Be careful with prep machines - the hot shot is supposed to be at least 70 degrees according to nhs guidelines, when testing the temp of the hot shot with a food thermometer (advised by Susie) the ma... See more

It's been almost 2 years and the lid of our PrepGo Portable Formula Feed Maker packed up with the coloured star indication for when the formula was down to the correct temperature. I spoke to Izzy i... See more

Facebook messaged the helpline looking for spare washers for the bottle warmer on the go. Really great service. They took my details and posted them out to me and they deliver to Ireland. Great servic... See more

Florence and Susie were a delight to communicate with. They both were polite and understood my concerns regarding my faulty product. They were very kind and replaced it with no hassle and gave advice... See more

Really disappointed that there are no poppers on the larger sizes of the all weather sleeping bags. I’d ordered (wrongly) assuming the design would be the same and have got rid of packaging etc. my... See more

Always had a brilliant experience with tommee tippee. Delivery was prompt and efficient and the bundles are great value when your starting over again after a 13 year age gap.

I bought a go prep flask from the baby fair before my baby was born and think it is brilliant. I have been using it for about a month and one morning the light on the lid went red and didn’t change to... See more

Great service from Debbie today. I contacted customer services with an issue with out PrepGo. Debbie helped to troubleshoot the issue and then organised for a replacement part to be sent out.

I ordered the Made for me double electric breast pump. The horn was too large for me and they provided a smaller size free of charge. Everything was organised and shipped with in a few hours. I have... See more

I received fantastic customer service from Taylor, Nicholas and Jo. Made the process fast and easy. Almost instant responses from these 3 lovely people. Thank you

The fact that they provided us with the clear stars for the advanced anticolic baby bottles free of change after I had tried multiple times to purchase and the system was not working to complete the... See more

Great help and understanding of problem I had with , Tommee Tippee bottle ,leaking replaced with different drinking bottle thank you for your help Thank you Beverly